Hello Everyone,
I have been using the Tmobile Home internet for about 2 months now.
My work VPN is very important to work from home. My laptop is provided by A organization and I am deployed on a project for B organization. The B organization uses Pulse Secure VPN and so I need to connect to it to access B organization’s system.
It has been working fine for 45 days but now all of a sudden, the VPN keeps disconnecting every few minutes.
Gateway device - NOK 5G21
Hardware version - 3TG00739B
Software version - 1.2104.00.0286
My worked with IT tech team of B organization for VPN issues, they checked the log and informed “the host checker is timing out and so the VPN is disconnecting - since my laptop is provided by A organization, I need to work with A organization to resolve the issue”
When I connected to A organization IT Team, they are not able to help.
Can anyone please suggest how to resolve the issue ?
Thanks in advance.