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Really bad Home Internet- Anyone who can help on how to return?

  • 5 June 2021
  • 2 replies
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Hi

I just got scammed to buy Home Internet which doesnt work. Have been trying to return it for two days. There is no way I can send a mail. Chat people direct me to a phone number. Its the same phone number which says they will call back in 15 min and never call back. When I call the number, they keep me on hold for two hours and then disconnect. WHen I ask chat person to transfer, they transfer to a team whcih says they dont cancel and promise to again transfer. It never happens

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Best answer by DSS 5 June 2021, 23:57

My basic issue is that I dont get more than 40 MBPS. And why would I change if my current provider gives 100 MBPS. I realize that I am not alone. Here is another thread on the issue 

 

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My basic issue is that I dont get more than 40 MBPS. And why would I change if my current provider gives 100 MBPS. I realize that I am not alone. Here is another thread on the issue 

 

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I just got the modem today from my local store. The modem reports, “signal strength is poor,” but the WiFi download speed is over 200Mbps, while the upload speed is truly awful at about 3Mbps.

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