Replacement Gateway same as old one


For about 1 1/2 weeks now I've been loosing my connection OR I'm connected to wifi but no internet! Tech support said my gateway was old and sent a replacement asap. Set it up yesterday after issues with it not recognizing the SIM. Did a rest and now I'm connected to WIFI but NO INTERNET CONNECTION again!!

I've had TMobile home internet since they rolled it out with ZERO ISSUES until lately. 

Anyone dealing with this same issue. I'm in the Chicago area.

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