I signed up with T Mobile Home Internet in February 2021. At the time, they told me that I was in an excellent coverage area and would get at a minimum 50 mbps. I had no issues and did receive 50+ mbps until last week. Now i receive 6-7 mdps, occasionally reaching 10-12. I have spent 3+ hours on the phone with service reps and tech reps only for them to tell me that I am in a poor coverage area and cannot get anymore than what I am currently getting. How can i go from a excellent coverage area to a poor coverage area in 1 day? This is deceptive practices by T Mobile, selling you on 50 and charging you for 50 only to throttle you later on because of “upgrades to the tower” with no ETA on when or if you will be put in a better coverage area. Buyer beware. this is a shady compay with shady business practices
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