I've been having this issue from day 1. My connection is pretty good I get on average 40mbs down and 5 up. Never disconnects according to gateway and network overview page. However sometimes YouTube just stops loading pages when I refresh or try to navigate to another page. If I'm watching a video the video will continue to buffer just fine but if I open another YouTube tab or refresh the one I'm on, it will just continually load or just say oops you lost connection. But I can pull up amazon or eBay or the news or any other website as long as its not YouTube. It only last for a couple mins and it will load the page. Or I can reset the router and it'll sometimes fix for a few mins. I do notice that when I'm loading the oculus store on my quest 2 it will hang up and give me an error then start working after I try again. So its not just YouTube but its the website that gives me the most issues
Best answer by tmo_mike_c
Hmm, if resetting is only a temporary fix, I’d contact our Tech Care team to put together a Trouble Ticket and get engineers involved.