Hello everyone, I have trouble connecting to my home internet. The router says that the internet is connected but when I try to open internet browser on my phone or computer it just doesn’t work. I bought the router at the T Mobil store today. Maybe they just didn’t activate my account yet?
Userlevel 6
+15
It’s not uncommon to reposition the home internet device to get the most ideal signal and that usually fixes it. Check out our Slow or no internet: T-Mobile Home Internet page for a few other steps that can help.
Make sure its plugged in the battery is literally useless
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