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unable to log in to the 5G internet gateway using the information on the bottom of the device

  • 11 January 2022
  • 5 replies
  • 631 views

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Best answer by Banalyst 11 January 2022, 02:49

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Never mind, I got it working

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how?

I haven’t been able to log into my 5G internet gateway using the information provided on the bottom of the device. How do I troubleshoot this?

Gateway Home Internet password printed on bottom of unit is not accepted when attempting to connect new devises.  how do I change or locate password?

 

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Hi @Roger7 

Are you entering the Wi-Fi password or the administrator password printed on the back of the gateway?  When connecting a device to your network you want to use the Wi-Fi password.

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