unwanted channels/previews on my Home screen

  • 27 July 2019
  • 4 replies

why are channels showing that I have no interest in, nor have I ever viewed?


Best answer by tmo_amanda 31 July 2019, 00:31

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4 replies

Userlevel 4

I don't know anyone personally that has T-Mobile TV since it's not very widely adopted or even many invitations sent out for as of yet. I would think that what you are seeing are merely suggestions however certainly there is some way to edit your chosen channels.

Userlevel 4

Hey there! Are you referring to the "For Me" section of the home screen?

I believe so.  The 4 screens in top left, displaying live feeds of channels that are *supposed to be* customized to my viewing.

Channels/Feeds there that I have no interest and have never watched.

Userlevel 4

Thanks for getting back to me. The "For Me" section takes a bit of time to figure out your viewing preferences. The more you watch, the more you'll see programming that's more aligned with your preferences. How often do you watch TV? If more than a few hours a week and it's still not recommending shows that you're interested in, we can submit feedback for that through 611. In that case, you'll want to recommend Doc# 440000 to the rep you work with so they know exactly what to do.