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Web UI login

  • 6 January 2022
  • 15 replies
  • 60145 views
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I just got the home internet gateway and have been using the app, but found there is also a much more versatile web interface at http://192.168.12.1/ in my browser. I found I have to log in to manage the 2.4 and 5GHz networks, but I didn’t know which credentials to use.

I tried the default admin/admin, but thought that may not work, as I was already made to change the default admin password in the app when I set up the device SSID. I did not, however know what it wanted for “username” and tried admin, but that didn’t work. Tried my email from my T-mobile ID, but that didn’t work. Tried the phone number assigned to my gateway device, but that was rejected. Now I get the message: “web ui locked” due to all the failed login attempts.

Can anyone tell me what it is looking for in terms of username/password, so I can finally log into it?

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Best answer by tomwil 7 January 2022, 00:04

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15 replies

T
Userlevel 6
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Can anyone tell me what it is looking for in terms of username/password, so I can finally log into it?

 

On the bottom of the gateway, is a white label with a QR code, that has the username “admin” and the password needed to log in.

 

 

B
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That worked, with one important note, if you have already changed the password, you’ll need to use your new password, because the one on the base will not work.

Q

Can u find or change the web ui login information?

T

I used “admin” and my new user password and it logs me in.

E

Thanks

R

It looks like they dumbed down the UI to look like the app. I do not see a place to get the detailed connection status.

C

I found same Home page changes mentioned by roscoask.   The maintenance option is no longer available.   Seems you have to use the app instead of maintaining it through this URL.   I contacted customer support and they acknowledge that the screen no longer matches the users guide.   No real solution offered.  I guess you just have to use the app if you need to manage the network and passwords.

S

I found same Home page changes mentioned by roscoask.   The maintenance option is no longer available.   Seems you have to use the app instead of maintaining it through this URL.   I contacted customer support and they acknowledge that the screen no longer matches the users guide.   No real solution offered.  I guess you just have to use the app if you need to manage the network and passwords.

Wow, didn’t notice this before.  I used to be able to make setting changes through the browser.  Now the interface really does nothing but tell me I have an “excellent” signal and time elapsed since reboot.

D

I don't even know where to go to set it up. 1/10.

A

I need help with resetting my password I changed it but for some reason it’s still not letting me into my WiFi nor is it taking the actual password they gave us need help asap 

Jeanell nathaniel
R

I like it

I

I am trying to connect thru a browser at 19.168.12.1  and I get connection refused, I don’t even get a username password prompt

 

M

Very good

 

M

You should definitely like this

 

K

thanks

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