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TV & Home Internet

Ask about TVision & Home Internet

2,116 Discussions
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2116 Discussions

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RobenFirst activity

asked in TV & Home Internet

Home Internet Rebate

I recently started with Home Internet. I understand there is a $50 rebate available. How do I apply for it?

2 hours ago

allarsFirst activity

asked in TV & Home Internet

Free MLB on Roku TV

I have added free MLB TV thru T-Mobile Tuesdays, how do I add it to my Roku TV

5 hours ago

Jenfive79First activity

asked in TV & Home Internet

tmobile tuesdays for internet customers

How do I sign into t mobile Tuesdays if I only have home internet, not tmobile phone service?

5 hours ago

norm1917First activity

asked in TV & Home Internet

T-Mobile Tuesday app rejecting received code as invalid

I have installed both the Home Internet app as well as the T-Mobile Tuesday app. Home Internet app is working fine. I tried last week to sign in to the T Mobile Tuesday app but last week just as this week, I keep getting the invalid code message. Last week, I had the code resent several times with no luck. This week, I have only tried the one code that was sent, but I deleted it, re-entered it and clicked Finish at least three times with getting the same response of enter a valid code.

7 hours ago

Rob TFirst activity

asked in TV & Home Internet

how to add a WiFi extender

I have an AT&T WiFi extender how do I add it to my newT Mobile router

1 day ago

HandyAndyFirst activity

asked in TV & Home Internet

Internet goes down a couple times per day (5g)

My 5G home internet is great, but it goes down about twice a day for 2-3 minutes. There is no error code, it just doesn't work. Any suggestions?

2 days ago

R LuceFirst activity

asked in TV & Home Internet

TV Streaming

Constant buffering this is really all we use it for. We have excellent service any way to improve this? The first month we had this with TMobile light it worked great. Now we have unlimited and it’s terrible.

2 days ago

not-a-numberLearner

asked in TV & Home Internet

Being redirected to Chinese msn

This is a strange one. I started my laptop yesterday and noticed that the news feed on the taskbar was in Chinese. Clicking any of the news items brought me to msn.cn/zh-cn. Manually trying to go to msn.com redirected me to msn.cn/zh-cn. I thought it was malware on my computer, so I malware checked and deleted my cookies. There was no malware found and deleting the cookies didn't help. Then I tested all the other devices in my house. All the computers and all the phones act the same way. What's more, if I switch my phone over to AT&T towers, msn.com works normally. So, it seems obvious to me that the problem is with T-mobile. I rebooted the gateway and that didn't fix the problem. This may not be a serious problem, but, then again, maybe it is. I don't like that I'm somehow being redirected to a Chinese site. Does anyone have any suggestions/solutions concerning this?

1 day ago

CassieFirst activity

asked in TV & Home Internet

home internet

Why does my home internet say it's connected with full bars and says I don't have internet connection on my devices it's be going on for 2 weeks like this it comes and goes

2 days ago

cmc9742First activity

asked in TV & Home Internet

DNS Server

How do I find the DNS server address for my 5G Gateway?

17 hours ago

HoneybeesFirst activity

asked in TV & Home Internet

connected devices

The t-mobile app says Error Code 500. Restart device. I restarted device, still have error code 500.

2 days ago

poppa50First activity

posted in TV & Home Internet

internet modem

how do I get internet modem to recognize it’s location, (city,state)

2 days ago

tlee6163First activity

asked in TV & Home Internet

home internet lite

i have home internet lite and awhile ago (couple weeks) i put it as hidden. how do i unhide it ? notrhing can see it to get on the site to reconfigure.

3 days ago

BerhowFirst activity

asked in TV & Home Internet

no longer connects

Our tv has worked great on tmobile internet but recently it no longer connects. Tried forget network and then reconnect. Restarted both devices. Sometimes get can not authenticate. Other times can not find the network

3 days ago

BSquad40First activity

posted in TV & Home Internet

5G Internet Service Oversold & Over-rated

Replaced AT&T with T-Mobile 5g internet. What a zoo! Replaced the 1st Nokia gateway with another because of dropouts of service. 2nd router is no better. I have had 7 "throttle backs" of service within 3 weeks. Service reps are nice but cannot solve the inherent problem of T-Mobile overselling their coverage with cell towers not able to keep up with demand and letting customers suffer the periodic frustration. I am waiting for fiber option from a more reliable carrier.

3 days ago

Paigh89First activity

asked in TV & Home Internet

Home internet

I am having issues with my internet device staying powered up, it stays on for about 10 seconds then shuts down and powers up again. Anyone know the reason of this?

4 days ago

rb6285First activity

asked in TV & Home Internet

T-Mobile Home Internet Community

I joined the T-Mobile Home Internet Community in early March and received a couple of emails asking for feedback which I gave but recently when I click on the link from the email Norton puts up an error message stating: Dangerous Webpage BlockedYou attempted to access:https://t-mobilehomeinternetcommunity.com/member/v2/content/survey/32835?contentId=128588This is a known dangerous webpage. It is highly recommended that you do NOT visit this page.Did I join a bogus community?

3 days ago

sugar.sweetsFirst activity

asked in TV & Home Internet

blocked devices on wifi

My wifi connects to allll other devices except for my bfs phone? I don’t know if I accidentally blocked it? But now I can’t find the page to get it unlocked? Called customer service and they gave me a new device and still the same thing. Please help I’m frustrated.

3 days ago

FredJClausFirst activity

asked in TV & Home Internet

Wifi on T-Mobile Home Internet

I am testing the T-Mobile Home Internet and have a question about Wifi. Can I turn off the wifi on the box and utilize my own Mesh Wifi system?

4 days ago

PxrpLjFirst activity

asked in TV & Home Internet

How do I get my $2pp prepaid

Do I get the 200$ prepaid card in my email account right after 12 weeks or do I have to do something? If so, what do I have to do?

4 days ago

TrashMobiIeFirst activity

asked in TV & Home Internet

Horrendous Service For Gaming

I cannot fathom how horrible it has been to try and game using their Gateway. Internet speeds are useless when I keep getting disconnected from Xbox and minecraft. I just wanted to do lan play and for some reason it wasn't working. I ended up resorting to my Hotspot just to play without interruptions. Absolutely ridiculous and I cannot come to use their service ever again. Especially when you have no control over port forwarding or anything.

3 days ago

Blkangl71First activity

asked in TV & Home Internet

NEED HELP 😩

Can't set up mi Chromecast 🤔😒 any HELP out DERE

5 days ago

pphwHelper Level 2

asked in TV & Home Internet

Horrible latency

I was wondering why despite decent speeds (>50mbps), I get video buffers, web messages not being sent, and long pauses to load web pages. Turns out the latency is horrible. Here’s my test a few minutes ago. 135ms download latency and 208 upload latency. I did an internet search on ‘internet latency comparison’ and found this useful comparison of different services. I guess T-Mobile Home Internet is still better than satellite internet. LOL Latency by connection type2,3DSL: 24–42 ms Cable: 15–27 ms Fiber: 10–15 ms Satellite: 594–612 ms

17 hours ago

msmith4395First activity

posted in TV & Home Internet

Common theme?

Great service and speeds for the beginning of membership, then unreliable connection and speeds become the norm? Seems like I read a lot of people have this experience with the home internet. I had this issue, and today switched back to the incumbent isp in my area. They have terrible customer service, but at least I get consistent mediocre speeds.

5 days ago

KimkFirst activity

asked in TV & Home Internet

adding guest

How do I set up a guest option?

5 days ago

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