How to use @tmomail.net via gmail? I am not getting Email to SMS on my phone, even though SMS to Email works

TooOld wrote:

This article explains what is happening, and even says “The e-mail to text gateway is a legacy system that may eventually be decommissioned in the future.”

It also says “There are a range of independent reputable companies offering messaging services on the sanctioned path that may suit your needs. We recommend you reach out to Kaleyra, Infobip, Sinch, Vibes Media, Twilio, or Cisco directly.”

What it doesn’t say, is that as far as I can tell, each one of these services is accessed via a (programmatic) API or a web interface.  There is not an email-to-text interface available.

So, if your messages are generated by your home security, or other system, then the developers of those systems need to add capabilities to utilize the “paths” that T Mobile accepts.

It will not be simple to switch.

Actually, there is a simple solution.  Use the $5 app, Pushover, to send notifications to your phone.  Search ipcamtalk.com and you’ll find detailed explanations of what to do.

This article explains what is happening, and even says “The e-mail to text gateway is a legacy system that may eventually be decommissioned in the future.”

It also says “There are a range of independent reputable companies offering messaging services on the sanctioned path that may suit your needs. We recommend you reach out to Kaleyra, Infobip, Sinch, Vibes Media, Twilio, or Cisco directly.”

What it doesn’t say, is that as far as I can tell, each one of these services is accessed via a (programmatic) API or a web interface.  There is not an email-to-text interface available.

So, if your messages are generated by your home security, or other system, then the developers of those systems need to add capabilities to utilize the “paths” that T Mobile accepts.

It will not be simple to switch.

My guess is that work e-mails are much less common for spam versus Gmail and other free e-mail services that are usually a large contributor to the amount of spam that spreads around the internet.

picoci226 wrote:

HeavenM wrote:

Shesmylife41 wrote:

how do i use my tmobile email 

Hey there. Email to text is specifically for low traffic, person-to-person messages. There are strict spam filters so messages coming from emails that include info, admin, alert, auto, and other words indicating automated messages will not go through. The way that it is designed to work is you can create an email using your personal email account and in the to field put in yournumber@tmomail.net. Keep the message short since the file size limit is also pretty low. When you send, you will see the message on your phone as a text message. 

Hope this helps!

@HeavenM honestly, this isn't very helpful.  Something is wrong but can't tell if it's T Mobile or Google.  I sent a test email from my work email to my tmomail and it went through.  But my original test from my Gmail to my tmomail never came through.

Hmm. It is odd that the work email was successful, but the Gmail didn’t show up. Did you get any kind of send or delivery failure message back to your Gmail? Are you using the same email address that you used to register for this Community or a different email? Was the email sent out as plain HTML? Were any words from my list that you quoted within the email? How long was the message that you tried to send? 

HeavenM wrote:

Shesmylife41 wrote:

how do i use my tmobile email 

Hey there. Email to text is specifically for low traffic, person-to-person messages. There are strict spam filters so messages coming from emails that include info, admin, alert, auto, and other words indicating automated messages will not go through. The way that it is designed to work is you can create an email using your personal email account and in the to field put in yournumber@tmomail.net. Keep the message short since the file size limit is also pretty low. When you send, you will see the message on your phone as a text message. 

Hope this helps!

@HeavenM honestly, this isn't very helpful.  Something is wrong but can't tell if it's T Mobile or Google.  I sent a test email from my work email to my tmomail and it went through.  But my original test from my Gmail to my tmomail never came through.

It is OK if there is a policy listed somewhere for TM user to follows or understand but not like the current

hit and miss situations???? 

When it works, I will get any messages to my sms from the bot or human.

When it not working the way it should..than all guess if my guess too..😫

Now my sms all working as I typing..😂.    Very frustrated

kb6mcc wrote:

Return-Path: <XXXXXX@gmail.com>Received: from dvrdvs ([70.228.70.241]) by smtp.gmail.com with ESMTPSA id r13-20020a0de80d000000b005927a79333esm1359252ywe.28.2023.10.04.12.32.54 for <1562XXXXXXX@tmomail.net> (version=TLS1_2 cipher=ECDHE-ECDSA-AES128-GCM-SHA256 bits=128/128); Wed, 04 Oct 2023 12:32:54 -0700 (PDT)Message-ID: <651dbde6.0d0a0220.8219b.3e36@mx.google.com>From: ken <XXXX@gmail.com>To: Ken <XXXXXXX@tmomail.net>Date: Wed, 04 Oct 2023 12:33:08 -0800Subject: Home Cam: XXXXX Detected On Channel D2X-Mailer: MailerX-Priority: 3MIME-Version: 1.0Content-type: multipart/mixed; boundary="#boundary#"--#boundary#Content-Type: text/plain; charset=GB2312Content-Transfer-Encoding: 8bitThis is an automatically generated e-mail from your NVR.EVENT TYPE: Motion DetectedEVENT TIME: 2023-10-04,12:33:03NVR NAME: Home CamNVR S/N: 0820191223CCRRE04792821WCVUCAMERA NAME(NUM): Front(D2) --#boundary#Content-Type: image/jpeg; name="D02-1.jpg"Content-Disposition: attachment; filename="D02-1.jpg"Content-Transfer-Encoding: base64--#boundary#Content-Type: image/jpeg; name="D02-2.jpg"Content-Disposition: attachment; filename="D02-2.jpg"Content-Transfer-Encoding: base64--#boundary#Content-Type: image/jpeg; name="D02-3.jpg"Content-Disposition: attachment; filename="D02-3.jpg"Content-Transfer-Encoding: base64--#boundary#--

 

I appreciate you sharing the full error message. The reason that the messages are not going through is because of the automated nature of the message. 

Our Consumer versus Non-Consumer Text Messaging T-Mobile Support page explains:

The e-mail to text gateway is a legacy system that may eventually be decommissioned in the future. It is designed for low volume consumer traffic only and cannot handle a significant volume of messages. For that reason, all non-consumer messaging is prohibited on the e-mail to text gateway, and even high volume consumer messaging may be blocked as it can impact the system's ability to handle messages for all customers. If you need to send non-consumer or high-volume consumer messaging, work with an aggregator as their connections can handle these message volumes.

Automated messages sent from or about your home cam are non-consumer messages because they are not a person typing something and hitting send, but a bot system generating the message. You will need to find another way to get those messages like sending them to a new email address that you sign into your phone or see if the home camera has a setting for text notifications. 

HeavenM wrote:

kb6mcc wrote:

syaoran wrote:

E-mail to text is no longer permitted to cut down on spam.  Only pre-verified corporations and government organizations are permitted to send e-mail messages to SMS.

Where is above information coming from????? I have the on going problem with GM to SMS😡

Hello @kb6mcc email to text is a common topic among the Community. Not sure if you saw my post above about how the email to text service is supposed to work. I also provided a more detailed explanation of the filter parameters on another thread. 

https://community.t-mobile.com/accounts-services-4/gmail-to-phone-tmomail-net-is-not-working-45351

I wanted to check in with you about the specifics for your situation. What kind of messages are you trying to send? Have you been able to send messages like this in the past? If so, when did your ongoing problem start?

 

Just a simple text from the GM to my xxx@tmomail.net.  It works randomly..and the TM tech support is useless even I on the phone with them over 3 hours on the issues.

When it working, I will get sms text from Yahoo mail or GM. When the problem rise, I will received nothing or receiving after x days or x hours later.

Below is the sample of the email to my phone.

Return-Path: <XXXXXX@gmail.com>Received: from dvrdvs ([70.228.70.241])        by smtp.gmail.com with ESMTPSA id r13-20020a0de80d000000b005927a79333esm1359252ywe.28.2023.10.04.12.32.54        for <15629222253@tmomail.net>        (version=TLS1_2 cipher=ECDHE-ECDSA-AES128-GCM-SHA256 bits=128/128);        Wed, 04 Oct 2023 12:32:54 -0700 (PDT)Message-ID: <651dbde6.0d0a0220.8219b.3e36@mx.google.com>From: ken <XXXX@gmail.com>To: Ken <XXXXXXX@tmomail.net>Date: Wed, 04 Oct 2023 12:33:08 -0800Subject: Home Cam: XXXXX Detected On Channel D2X-Mailer: MailerX-Priority: 3MIME-Version: 1.0Content-type: multipart/mixed; boundary="#boundary#"--#boundary#Content-Type: text/plain; charset=GB2312Content-Transfer-Encoding: 8bitThis is an automatically generated e-mail from your NVR.EVENT TYPE:    Motion DetectedEVENT TIME:    2023-10-04,12:33:03NVR NAME:      Home CamNVR S/N:       0820191223CCRRE04792821WCVUCAMERA NAME(NUM):   Front(D2)  --#boundary#Content-Type: image/jpeg; name="D02-1.jpg"Content-Disposition: attachment; filename="D02-1.jpg"Content-Transfer-Encoding: base64--#boundary#Content-Type: image/jpeg; name="D02-2.jpg"Content-Disposition: attachment; filename="D02-2.jpg"Content-Transfer-Encoding: base64--#boundary#Content-Type: image/jpeg; name="D02-3.jpg"Content-Disposition: attachment; filename="D02-3.jpg"Content-Transfer-Encoding: base64--#boundary#--

kb6mcc wrote:

syaoran wrote:

E-mail to text is no longer permitted to cut down on spam.  Only pre-verified corporations and government organizations are permitted to send e-mail messages to SMS.

Where is above information coming from????? I have the on going problem with GM to SMS😡

Hello @kb6mcc email to text is a common topic among the Community. Not sure if you saw my post above about how the email to text service is supposed to work. I also provided a more detailed explanation of the filter parameters on another thread. 

I wanted to check in with you about the specifics for your situation. What kind of messages are you trying to send? Have you been able to send messages like this in the past? If so, when did your ongoing problem start?

Do a search of the forum for many threads about this.  In some cases, it still works.  It just ultimately depends on what you are trying to send.