Could someone help me how to do it, the person who bought it from me does not answer me
Best answer by fireguy_6364
View original
Userlevel 7
+15
You would need to have the original owner request the SIM unlock through T-Mobile. Their account would need to meet all of the SIM Unlock Policy requirements for hte device and the account. You would also need their active T-Mobile SIM in the device for the SIM unlock to approve.
SIM Unlock Policy | Unlock Your Mobile Wireless Device | T-Mobile
You are more than likely better off returning the device to them for a refund.
if you purchased it online and it was never used on TMO they wont be able to unlock it..TMO have requirements that must be met.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
if you purchased it from someone else advertised as unlocked then i would return it. safe to say it is not.
It is from the sprint company, it is the same process, I imagine.
Userlevel 7
+15
It is from the sprint company, it is the same process, I imagine.
Being a Sprint device and Sprint no longer existing. I would definitely return it. It has been a while since the Sprint systems even existed and everyone that remained on Sprint should be ported in to T-Mobile by now. As an alternative. Visit your local cellphone repair shop to see if there are any tricks they can do to SIM unlock it for a fee.
Userlevel 7
+14
Check to see how much an unlock code costs from a 3rd party vendor. Might be less of a headache.
Reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.