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activated the simp card to the wrong phone number

Hi guys, I accidentally activated the new simp card to the wrong phone number/cellphone. I called t-mobile to make the correction. The rep said it should be fixed in 24 hours. But, I haven’t seen anything yet…… what steps should I take next? thanks

Accounts & Services

Is anyone else suffering from no cell service (again) today?

Can’t make phone calls or text anyone. This is deja vu of the last outage.

Network & Coverage

ER06 SIM not ready

I have a Samsung Galaxy Note 4 phone with service from Tmobile. Two days ago, I kept getting notifications from Visual Voicemail saying that it was having trouble connecting with its server. At the end of the day, I noticed that a number of calls had come in on voice mail but I’d never heard the pho...

Network & Coverage

Recent "update" and wifi

After June 29, there were a couple of small updates for my (T-Mobile locked) S8 Active that didn’t require rebooting, and they have ruined wifi functionality. After these updates, I can’t make a wifi call that consistently lasts more than a few minutes, applications that require constant connectivi...

Batterygate - iPhone reimbursements

I have been on the jump program for years, and definitely leased an iPhone 6 and 7 from T-mobile during timeframe of the issues, the smart phone performance settlement should apply to people who paid installments as well as outright owners, what is T-mobile doing to reimburse/compensate people who l...

"wifi" has greyed out on iphone

hi all, I have an iphone 8 plus. The wifi has greyed out. I tried so many different ways to fix it- no luck. I called t-mobile, the rep told me to call Apple. Would this my last option? to call Apple for help? thanks

missing text messages

I am keeping missing text messages. Called to T-Mobile last Friday, July 10. Was assured the issue was fixed. Still missing text messages

Network & Coverage

What happened to t mobil tuesday

What happened to this weeks t Mobil Tuesday offer of Popeyes and Omaha steaks. Was not on the app. Are they sending false information?

Accounts & Services

Network Coverage

I’m new to the T-Mobile family from AT&T. The coverage at my house is excellent, however 3 minutes down the road in either direction I get very little to no service. I live in rural Northwestern NJ and was wondering how I can notify T-Mobile of the lack of coverage. It’s extremely frustrating, s...

Network & Coverage

Samsung S20 5G line, USA UNLOCKED model questions

Best Buys sells the USA S20 5G series UNLOCKED phones. These are NOT the Dual Sim International models. The USA Unlocked phone specs state Bands 71/n71 support. But neither Tmobile nor Samsung knows the answers to these questions. 1. Does the phone work on Tmo 5G (assuming tower coverage)...

Recently active

activated the simp card to the wrong phone number

Hi guys, I accidentally activated the new simp card to the wrong phone number/cellphone. I called t-mobile to make the correction. The rep said it should be fixed in 24 hours. But, I haven’t seen anything yet…… what steps should I take next? thanks

Accounts & Services

Is anyone else suffering from no cell service (again) today?

Can’t make phone calls or text anyone. This is deja vu of the last outage.

Network & Coverage

ER06 SIM not ready

I have a Samsung Galaxy Note 4 phone with service from Tmobile. Two days ago, I kept getting notifications from Visual Voicemail saying that it was having trouble connecting with its server. At the end of the day, I noticed that a number of calls had come in on voice mail but I’d never heard the pho...

Network & Coverage

Recent "update" and wifi

After June 29, there were a couple of small updates for my (T-Mobile locked) S8 Active that didn’t require rebooting, and they have ruined wifi functionality. After these updates, I can’t make a wifi call that consistently lasts more than a few minutes, applications that require constant connectivi...

Batterygate - iPhone reimbursements

I have been on the jump program for years, and definitely leased an iPhone 6 and 7 from T-mobile during timeframe of the issues, the smart phone performance settlement should apply to people who paid installments as well as outright owners, what is T-mobile doing to reimburse/compensate people who l...

"wifi" has greyed out on iphone

hi all, I have an iphone 8 plus. The wifi has greyed out. I tried so many different ways to fix it- no luck. I called t-mobile, the rep told me to call Apple. Would this my last option? to call Apple for help? thanks

missing text messages

I am keeping missing text messages. Called to T-Mobile last Friday, July 10. Was assured the issue was fixed. Still missing text messages

Network & Coverage

What happened to t mobil tuesday

What happened to this weeks t Mobil Tuesday offer of Popeyes and Omaha steaks. Was not on the app. Are they sending false information?

Accounts & Services

Network Coverage

I’m new to the T-Mobile family from AT&T. The coverage at my house is excellent, however 3 minutes down the road in either direction I get very little to no service. I live in rural Northwestern NJ and was wondering how I can notify T-Mobile of the lack of coverage. It’s extremely frustrating, s...

Network & Coverage

Samsung S20 5G line, USA UNLOCKED model questions

Best Buys sells the USA S20 5G series UNLOCKED phones. These are NOT the Dual Sim International models. The USA Unlocked phone specs state Bands 71/n71 support. But neither Tmobile nor Samsung knows the answers to these questions. 1. Does the phone work on Tmo 5G (assuming tower coverage)...

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