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Android 10 on Moto G7 power

And curious if we have an ETA on the Moto G7 power update to Android 10.

Accounts & Services

Samsung S9 not using bluetooth speakers for phone calls but will use other bluetooth devices for calls

I am having the following issues. I have 3 different Bluetooth speakers that I would like to use for speaker phones while teleworking. When I make or receive a call it will start connected to them for call audio, but then it will immediately turn it off, some times when I turn it back on it will ju...

Calling 611 for help, deletes my minutes on prepaid plan

Having just purchased my first smartphone, Samsung A10e I am just getting to begin to learn how to use it, Now watching TV today I hear about this Scan Shield. I think Cool.. go grab my phone and turn it and and locate the app.Now I try to activate it and it goes to activate. Then says you need...

Accounts & Services

Why is my iphone XR coverage fine but wife's iphone XS coverage worse?

My wife and I switched to T-mobile in 2018 and are on the same plan. I got the iphone XR, she got the XS. Whenever we travel together, our coverage always seems to be different. I have quicker access to google maps, text, calls, data, while hers usually lags behind.Is this a hardware issue? Anything...

Network & Coverage

How to leverage the 5G network with a multiple phones plan

I have a Magenta Plus plan for 3 lines (with three 4G phones). If I replace one of those 3, with an unlocked 5G phone, do I have to change t-mobile plans to use the 5G network in that phone and keep the others working as they are?

Accounts & Services

Error 407

after an update yesterday I’m have this massage in my note 9 Samsung phone error 407 the firmware update could not be completed . please ty again later . over and over my phone almost new I used to be with sprint I paid off the phone and I switched to t mobile . I need help , and let you know I did...

Network & Coverage

New Order - Kept On Hold, 3 days after updating card.

Ordered the s20 on the 3rd, my bank decided to mark it as fraud - called them, resolved and got the card unlocked.Called 611 as instructed via the email, updated my card info - they said I was all set and it would update later that day.Still kept on hold, august 4th (yesterday) comes and it’s still...

Accounts & Services

OnePlus 7T Pro McLaren WiFi Calls Garbled

I just got the OP7T Pro McLaren about 2 months ago when switched to TMo. Ever since I have had issues with calling over Wifi. Basically 80% of the calls in and out the person on the other end comes out completely garbled and can not hear them. I would have to turn off WiFi during the call, then t...

School district asked us to check with our providers to get wifi

Our kids are returning to school and our district is providing devices and inet we were asked “Due to the limited availability of these devices nationwide, District parents are being asked to first contact their local cable provider or wireless carrier and attempt to obtain the free connectivity man...

TV & Home Internet

My sent texts are not received by anyone

Hello, my phone number can receive texts, calls, and use the internet. With and without wifi enabled. However, when it sends a text, it shows as sent, but no one gets them.I have tried it in different apps, and I have tried it on 3 different devices.What happens is that the message is shown as sent....

Accounts & Services

Recently active

Android 10 on Moto G7 power

And curious if we have an ETA on the Moto G7 power update to Android 10.

Accounts & Services

Samsung S9 not using bluetooth speakers for phone calls but will use other bluetooth devices for calls

I am having the following issues. I have 3 different Bluetooth speakers that I would like to use for speaker phones while teleworking. When I make or receive a call it will start connected to them for call audio, but then it will immediately turn it off, some times when I turn it back on it will ju...

Calling 611 for help, deletes my minutes on prepaid plan

Having just purchased my first smartphone, Samsung A10e I am just getting to begin to learn how to use it, Now watching TV today I hear about this Scan Shield. I think Cool.. go grab my phone and turn it and and locate the app.Now I try to activate it and it goes to activate. Then says you need...

Accounts & Services

unlock iphone 7 plus device

My device has checked and reported it completely (cleanly) so how can I unlock them "It's an iPhone sent by my friend from the US" I am currently living in Vietnam.Look forward to your help

Accounts & Services

Need to set a new PIN number, it won’t let me access my account.

How do I set a new PIN number ? It won’t let me access my account without it

Accounts & Services

Why is my iphone XR coverage fine but wife's iphone XS coverage worse?

My wife and I switched to T-mobile in 2018 and are on the same plan. I got the iphone XR, she got the XS. Whenever we travel together, our coverage always seems to be different. I have quicker access to google maps, text, calls, data, while hers usually lags behind.Is this a hardware issue? Anything...

Network & Coverage

phone was stolen i need to see if my new phone is on its way?

I filed a claim with Assurant but i cannot call to follow up on phone i paid for ded can you please search for me?

Accounts & Services

How to leverage the 5G network with a multiple phones plan

I have a Magenta Plus plan for 3 lines (with three 4G phones). If I replace one of those 3, with an unlocked 5G phone, do I have to change t-mobile plans to use the 5G network in that phone and keep the others working as they are?

Accounts & Services

MMS Messages When Mobile Data Is Off

Last night my power went out, so I turned off my Wifi and mobile data to conserve battery on my Pixel 3XL Android phone. One of the group text conversations I’m in was active last night and since group texts come in as MMS, my phone kept prompting me to download them to view them. But then if pointe...

Network & Coverage

Article File a Complaint

I wanted to share my experience with T-Mobile. I visited the store in Ashburn, VA on 12/1/19 to switch my account I had with Verizon for close to 20 years with T-Mobile. T-Mobile was running a Black Friday promotion on iPhones and my wife and daughter wanted new phones for Christmas. My daughter...

T-Mobile for Business

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