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Recent "update" and wifi

After June 29, there were a couple of small updates for my (T-Mobile locked) S8 Active that didn’t require rebooting, and they have ruined wifi functionality. After these updates, I can’t make a wifi call that consistently lasts more than a few minutes, applications that require constant connectivi...

how to make digits website work

i am trying to use digits through the website. after signing in, i go to register my phone but its always gives the error:Please ensure your browser location is shared and refresh the page to register again. the problem is, i have enabled location sharing for this website. and refreshed, even comple...

Accounts & Services

Prepaid Account Number

Hello, where do I get my account number for prepaid? Some threads say it’s your phone number, others say you gotta call. I cannot call as my number is apparently in limbo. What do I do? Also, the new carrier (Still through T-mobile but through work) Requires original activation area code, I’ve moved...

Accounts & Services

Galaxy S20 5G support

I just got a new factory unlocked Galaxy S20 model SM-G9810 (Dual SIM). I want to know if T-Mobile 5G is working on this phone. I can set the Network Mode to “5G/4G/3G/2G (auto connect)” but never seen the 5G show up in the status bar at the top of the phone.

Network & Coverage

Is anyone else suffering from no cell service (again) today?

Can’t make phone calls or text anyone. This is deja vu of the last outage.

Network & Coverage

T-mobile app doesn't work on my Samsung Galaxy S20

The T-Mobile app used to work fine up until a few months ago. I used to pay my bills, look up my data usage and all, but now whenever I go on it, it keeps showing the message "we're not ready for your account type yet..." whereas on my wife's cell phone (Samsung Galaxy S10), which by the way is on t...

coverage

Super slow internet speed with almost full LTE signal. this is taken at Concord CA open parking lot. No buildings obstructions. creating this question on forum took me 35 minutes because my speed is super slow as you will see in the pictures. reference: im using iPhone XS with almost full batter...

Network & Coverage

"Fair Coverage"

I am new to TMobile. The coverage at my home (which is now largely my office) according to your maps has “fair coverage”. It is not reliable - I drop calls, texts do not always go through and even trying to call out will often take several tries. Can I get a booster for my home? Wifi calling and t...

Network & Coverage

HELP WITH GIF

I cant seem to figure out how to apply GIF's to my keyboard! I have an LG Stylo 5. Pen is missing. Anyone know how? I already tried hitting the smiley face but nothing pops up GIF wise. HELP.

LTE not working

Hello! I currently own the iPhone 11 pro and I have been a customer since last summer. Lately, I have been having a lot of connection problems since March and I have called the customer service more than three times a week telling them, but they would always tell me to reset my network settings da...

Network & Coverage

Recently active

Recent "update" and wifi

After June 29, there were a couple of small updates for my (T-Mobile locked) S8 Active that didn’t require rebooting, and they have ruined wifi functionality. After these updates, I can’t make a wifi call that consistently lasts more than a few minutes, applications that require constant connectivi...

how to make digits website work

i am trying to use digits through the website. after signing in, i go to register my phone but its always gives the error:Please ensure your browser location is shared and refresh the page to register again. the problem is, i have enabled location sharing for this website. and refreshed, even comple...

Accounts & Services

Pop Up Ads on Samsung Galaxy S6 edge

Hi, recently my phone is popping up ads randomly, most frequently when I unlock my phone. I had downloaded a game that I have since uninstalled thinking that is what caused this issue. I did a clear cache and that didn't stop it from popping up. Any other suggestions? I really don't want to do a...

Article Cars with WiFi? I don't get it.

Does anyone understand what's supposed to be such a big deal about the new cars with built-in WiFi? I presume that this is a service to which you have to subscribe and pay a big monthly fee. My wife often likes to use her iPad when we travel. I just kick on my T-Mobile hotspot and let her surf. We n...

Prepaid Account Number

Hello, where do I get my account number for prepaid? Some threads say it’s your phone number, others say you gotta call. I cannot call as my number is apparently in limbo. What do I do? Also, the new carrier (Still through T-mobile but through work) Requires original activation area code, I’ve moved...

Accounts & Services

What do you think of the new look?

Hey all! Just wanted to jump in and see what you thought of the new look! Also let us know if anything isn't working right. Here's a couple things we know about and are working on: Badges for specific actions, like commenting a number of times, won't show until you do the action again. Points tota...

Galaxy S20 5G support

I just got a new factory unlocked Galaxy S20 model SM-G9810 (Dual SIM). I want to know if T-Mobile 5G is working on this phone. I can set the Network Mode to “5G/4G/3G/2G (auto connect)” but never seen the 5G show up in the status bar at the top of the phone.

Network & Coverage

Is anyone else suffering from no cell service (again) today?

Can’t make phone calls or text anyone. This is deja vu of the last outage.

Network & Coverage

T-mobile app doesn't work on my Samsung Galaxy S20

The T-Mobile app used to work fine up until a few months ago. I used to pay my bills, look up my data usage and all, but now whenever I go on it, it keeps showing the message "we're not ready for your account type yet..." whereas on my wife's cell phone (Samsung Galaxy S10), which by the way is on t...

LG G7 wifi calling does not stay enabled after 9.0 upgrade

Hello,This was not a problem before the upgrade. Now I am needing to re-enable wifi calling daily it seems. I suspect it turns off when I leave wifi, and even though the preference is to use wifi for calling, it has to be manually re-enabled all the time.How can i get it to stay enabled?Thanks!

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