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Accounts, Plans, Business, and Entertainment

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T-Mobile for Business

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Devices

Apple, Android, SyncUP, and more!

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Apple

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SyncUP and IoT

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Just for Fun

Relax, kick back, and have some fun

Blog & Updates

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Magenta Lounge

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Dead number filtering

IF T-Mobile already knows a number is “DEAD” (not active), why are you allowing calls from dead numbers to route in your com. network? Example: 267.692.1208 If you return the call to that number it says,… not an active number… So why route harassment|scammer|theft|fraud … calls when you ALREADY h...

Network & Coverage

bill

Can I pay my bill in cash at my local T-Mobile store?

Accounts & Services

SM-N960U

How do i resolve this issue. Used Odin to upgrade to One UI 2.1, and now i keep getting a “error 407” message. Can someone please help.

Accounts & Services

Add Phone Type to Acct

Under My Acct where it shows what type if phone you have for each line shows a default phone with a question mark. Two of my phones were bought from Samsung directly but used to show up here. Is this something new? But the 3rd line has a phone that is Tmobile and it is not showing up either but the...

Loss of T mobile antenna and wifi

I have had this problem for a short while. I will walk into our home and my phone drops the t mobile antenna, and the wifi should take over. However, I will notice that I can’t receive calls or send messages nor receive them, it just says no service available. My wife has the same type of phone wit...

Network & Coverage

help with account

The issues that I’m having with the account , is that the primary account holder Ashley Shaw , is not responding to my messages or from T-Mobile , and she has abandoned the account , I need to know what to do so I can take over the account so it does not get shut down , no one can get ahold of her ,...

Accounts & Services

Recent "update" and wifi

After June 29, there were a couple of small updates for my (T-Mobile locked) S8 Active that didn’t require rebooting, and they have ruined wifi functionality. After these updates, I can’t make a wifi call that consistently lasts more than a few minutes, applications that require constant connectivi...

ER06 SIM not ready

I have a Samsung Galaxy Note 4 phone with service from Tmobile. Two days ago, I kept getting notifications from Visual Voicemail saying that it was having trouble connecting with its server. At the end of the day, I noticed that a number of calls had come in on voice mail but I’d never heard the pho...

Network & Coverage

What happened to t mobil tuesday

What happened to this weeks t Mobil Tuesday offer of Popeyes and Omaha steaks. Was not on the app. Are they sending false information?

Accounts & Services

Sim Cloning Digits Line

So I have been trying to clone a sim to use a feature phone (non smart-phone) with the same the same phone number as my main line. I need two physical sim cards under the same number. I am aware that this is (or at least has been) possible via DIGITS as there are other topics on the forum addressing...

Accounts & Services

Recently active

Dead number filtering

IF T-Mobile already knows a number is “DEAD” (not active), why are you allowing calls from dead numbers to route in your com. network? Example: 267.692.1208 If you return the call to that number it says,… not an active number… So why route harassment|scammer|theft|fraud … calls when you ALREADY h...

Network & Coverage

bill

Can I pay my bill in cash at my local T-Mobile store?

Accounts & Services

SM-N960U

How do i resolve this issue. Used Odin to upgrade to One UI 2.1, and now i keep getting a “error 407” message. Can someone please help.

Accounts & Services

Add Phone Type to Acct

Under My Acct where it shows what type if phone you have for each line shows a default phone with a question mark. Two of my phones were bought from Samsung directly but used to show up here. Is this something new? But the 3rd line has a phone that is Tmobile and it is not showing up either but the...

International rates over WiFi calling

Hi,I’m very confused about the international rates when making a WiFi call to a number overseas on a T-Mobile One plan. According to the support page, which I have read a thousand times, wifi calls are billed at 0.20$ per minute to most countries.But I’ve been now billed over $200 (over 3.00$ per mi...

Accounts & Services

Loss of T mobile antenna and wifi

I have had this problem for a short while. I will walk into our home and my phone drops the t mobile antenna, and the wifi should take over. However, I will notice that I can’t receive calls or send messages nor receive them, it just says no service available. My wife has the same type of phone wit...

Network & Coverage

help with account

The issues that I’m having with the account , is that the primary account holder Ashley Shaw , is not responding to my messages or from T-Mobile , and she has abandoned the account , I need to know what to do so I can take over the account so it does not get shut down , no one can get ahold of her ,...

Accounts & Services

Recent "update" and wifi

After June 29, there were a couple of small updates for my (T-Mobile locked) S8 Active that didn’t require rebooting, and they have ruined wifi functionality. After these updates, I can’t make a wifi call that consistently lasts more than a few minutes, applications that require constant connectivi...

ER06 SIM not ready

I have a Samsung Galaxy Note 4 phone with service from Tmobile. Two days ago, I kept getting notifications from Visual Voicemail saying that it was having trouble connecting with its server. At the end of the day, I noticed that a number of calls had come in on voice mail but I’d never heard the pho...

Network & Coverage

military service

I am serving in Kuwait with a T4B T-Mobile One Military 2+ plan. I recently recieved a msg from T-Mobile stating that if I have any more roaming, they will shut off my data? Why would have I got this msg. I thought I was good to go with a military plan.

Accounts & Services

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