Hello My imei was improperly blacklisted by tmobile. I bought from an apple store, unlocked and never bought anything from tmobile. How can I solve?Please, help me
So I got a different phone that I’m trying to put a SIM card into that I just got from setting up a new line, I don’t get it when I put the SIM card in the phone doesn’t work. It won’t let me Make calls or anything! Which I find strange since it’s a T-Mobile phone. I mean it’s an older one but stil,
I bought a note 20 5g from Samsung unlocked. It works fine with my T mobile R15 SIM. But the phone is reported as unknown device in my account, which I think is the reason that I can’t get system software updates. How do I get it recognized? I can’t find any place on line to manual enter the phone m...
This T-Mobile webpage tells us that if the SIM in our 5G phone does not say “R15” in pink, we are to replace it with one that does so that we can get 5G SA. However, I’ve also seen it reported that this is nonsense and the SIM that came with the phone (probably marked “TM9263”) will work just fine....
I made one call using AT&T and it cost me over $100. it was a long call.
Is there a way to receive the usage overview for my account by email or print it?
Hello, I just received a text message with something like “Line 1-XXX-XXX-XXXX has T-Mobile ONE KickBack and has used 1.5GB of data this month. If it goes over 2GB before your cycle resets on 10/15/2020 it still gets data but you won’t receive your discount for that line”Can someone explain to me w...
Good Afternoon: i have no coverage whatsoever in my current location. i always get fair internet coverage but today is no coverage at all. its very disappointing.
Recently, I added a 3rd line to my simple choice plan. For the original 2 lines I still have a limit of 2GB 4G data. The 3rd line has 6 GB. Is there a better unlimited plan for 3, for $100, all taxes and charges included? The essentials is $105, but with taxes it would be closer to $125. Maybe I sho...
Having both a oneplus 7t pro 5g and a oneplus 8 5g when might they receive the stand alone update? As of today neither have any updates since June.
I translated Turkish communication over my phone when it got hit with what they call black screen. All linked to the ppl who doing update
It has literally taken 5 years for T-Mobile to ‘properly’ update their coverage maps to showing service that actually is .. vs service that looks good for sales. I have been covering this with a quite a few tickets, and a handful of calls through BBB and T-Mobile’s ‘Office of Executive Management’....
what is the email address of customer service?thanks
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.