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T-Mobile for Business

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TV & Home Internet

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Devices

Apple, Android, SyncUP, and more!

Android

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Apple

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SyncUP and IoT

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Other Devices

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Just for Fun

Relax, kick back, and have some fun

Blog & Updates

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Magenta Lounge

547 topics ({n} new)
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Will hotspot work in Canada?

I have an Android phone on an old T-Mobile plan that doesn’t include all of North America. I’m in the US, but will be traveling to Canada next week. I’ll add North America ($10 per month) to my plan. Will this enable me to use my phone as a hotspot in Canada as well? Or just phone / text / data?...

Network & Coverage

No service at covered area and 2 bars

My house has 2 bars of service while it has Excellent signal. and i was at a beach a few days ago that had fair service and had no service. any soulutions, also i have a iphone 8 if that changes anything

Network & Coverage

Help! Internet keeps disconnecting

I worked from home for 3 months with NO issues using my T-Mobile hotspot but yesterday was a nightmare. Constantly dropping my connection to my corporate office. Were there issues in the metro Atlanta area yesterday? This CANNOT happen when I am working from home.

Network & Coverage

Problems with reception, dropped calls, dropped texts, phone

Last year, I switched from Verizon to T-Mobile because of the stellar pricing available for unlimited data. However, the process of switching to T-Mobile was difficult and led to many conversations with the folks at T-Mobile. At first, I was wary about the customer service -- but by the time everyth...

Network & Coverage

Tmo S7Edge Brick

Hello, It’s July 8th 2020. I used my phone and went to sleep at 10:00PM. When i woke up at 1:00AM, my tmobile s7Edge was stuck in a reboot loop. I would see the Samsung screen, then the white TMobile screen then it would reboot and repeat. I can’t get into System Mode, so I tried recovery mode. Fina...

DIGITS line suspention cost

I want to temporarily suspend the DIGITS line my Apple Watch is on. I understand that when you have multiple lines and you suspend one or more of them, you are charged $10 per suspended line. My confusion stems from the fact that the DIGITS line it’s self is $10. It seems if I temporarily suspend th...

Accounts & Services

Refund owed for 1200 Iphone 11 pro max that UPS has lost

I returned a Iphone 11 that cost me about 1200 because I decided I needed larger storage space and it actually was having issues as shutting down continuously. Unfortunately It’s been a nightmare because it’s been during Covid and I was away because I was sick myself and turning for a member that i...

Accounts & Services

Loyalty towards Customer - failing T-mobile commitment

On December 5th, 2019 T-Mobile has given me promotional offered on Customer service call. With this offer I traded my old iPhone7, received iPhone11 and added new line as part of offer. I had informed that my existing plan will not change and there should not be any charges for iphone11 device. Howe...

Accounts & Services

HELP WITH GIF

I cant seem to figure out how to apply GIF's to my keyboard! I have an LG Stylo 5. Pen is missing. Anyone know how? I already tried hitting the smiley face but nothing pops up GIF wise. HELP.

entering promo code online

I’m trying to add a tablet line to my account and buy a new iPad, there is a promotion being advertised on the app itself as you’re checking out. Tell me way it gives me the promo code and at no point during check out can I find a spot to add it. its a promotion for 2 day free shipping.

Accounts & Services

Recently active

Will hotspot work in Canada?

I have an Android phone on an old T-Mobile plan that doesn’t include all of North America. I’m in the US, but will be traveling to Canada next week. I’ll add North America ($10 per month) to my plan. Will this enable me to use my phone as a hotspot in Canada as well? Or just phone / text / data?...

Network & Coverage

No service at covered area and 2 bars

My house has 2 bars of service while it has Excellent signal. and i was at a beach a few days ago that had fair service and had no service. any soulutions, also i have a iphone 8 if that changes anything

Network & Coverage

Article Word Association

From what I remember there was a word association thread on the old T-Mobile forum.Let us start a new one!!!!I'll be the first.CHILLS. 😊

Chatbots

Chatbots has appeared on my One Plus phone SMS at the top of texts yesterday. I want to delete it. How?

Help! Internet keeps disconnecting

I worked from home for 3 months with NO issues using my T-Mobile hotspot but yesterday was a nightmare. Constantly dropping my connection to my corporate office. Were there issues in the metro Atlanta area yesterday? This CANNOT happen when I am working from home.

Network & Coverage

Problems with reception, dropped calls, dropped texts, phone

Last year, I switched from Verizon to T-Mobile because of the stellar pricing available for unlimited data. However, the process of switching to T-Mobile was difficult and led to many conversations with the folks at T-Mobile. At first, I was wary about the customer service -- but by the time everyth...

Network & Coverage

Hamilton, Novato, CA

I wonder if the coverage folks now this, but :-a) 4G LTE Coverage Map | Check Your 4G LTE Cell Phone Coverage | T-Mobile is not working, The "Oracle server ..."b) I have tried twice, using T Mobile SiM cards in my home and even outside my home, and there is no service for T Mobile. My relati...

Network & Coverage

Tmo S7Edge Brick

Hello, It’s July 8th 2020. I used my phone and went to sleep at 10:00PM. When i woke up at 1:00AM, my tmobile s7Edge was stuck in a reboot loop. I would see the Samsung screen, then the white TMobile screen then it would reboot and repeat. I can’t get into System Mode, so I tried recovery mode. Fina...

LG G7 wifi calling does not stay enabled after 9.0 upgrade

Hello,This was not a problem before the upgrade. Now I am needing to re-enable wifi calling daily it seems. I suspect it turns off when I leave wifi, and even though the preference is to use wifi for calling, it has to be manually re-enabled all the time.How can i get it to stay enabled?Thanks!

DIGITS line suspention cost

I want to temporarily suspend the DIGITS line my Apple Watch is on. I understand that when you have multiple lines and you suspend one or more of them, you are charged $10 per suspended line. My confusion stems from the fact that the DIGITS line it’s self is $10. It seems if I temporarily suspend th...

Accounts & Services

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