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AT&T car WiFi

How ( or ) can I change the new 2020 Grand Cherokee Limited X Jeep WiFi from AT&T to T-Mobile?

Network & Coverage

can i switch my line to a different device w/out paying of my older device?

I recently inherited my grandma’s iPhone XS and I currently have the iPhone 8+ which still owes $250 on. Am I able to switch to the XS without having to pay my other phone off out of pocket? Can I just keep the phone on the account without being connected to a line which I finish making the payments...

Accounts & Services

My phone number in the 'About' section is settings doesnt match my phone number

The about page in settings shows my temporary number. It has been 3 months since i ported over to T Mobile, and it has not changed. It is affecting my MMS messages - since that time - my phone adds my phone number to a group message, since it doesn't recognize it as me. T mobile wants to do a hard r...

Accounts & Services

Still can't verify T-Mobile phone # with IRS.gov

Mobile # verification is the last identity step in signing up for an IRS.gov account to view your tax information. IRS.gov cannot verify my T-Mobile phone #. Based on previous threads from years ago:1) Yes, T-Mobile says short codes are turned on for my phone.2) No, I do not and have never had a pre...

Accounts & Services

Can't WFH with 0-1 bars 4G signal! 4 calls to Customer Support WORTHLESS!

Who cares about 5G? I CAN’T WFH WITH JUST 0-1 BAR 4G SIGNAL!!! I’M MISSING CALLS!!! I’ve called Customer Support 4 times since 5/22/20 … only to get BS concern with empty promises for a “cell spot” and account credit. Now -- 6+ weeks later -- nothing has changed. There’s never been any follow-up...

Network & Coverage

how to retrieve voicemail greeting

Hello, I inherited the phone of my deceased wife and would like to preserve her voicemail greeting if at all possible. I have heard that the greeting is actually on a server, not the phone itself (iPhone 6s). If anyone knows how I might be able to retrieve this file, I would very much appreciate th...

Getting voicemail notifications from phone app on S10 but no voicemail in the inbox

I have had this issue since I moved over to TMobile in March 2019. I will get a “New Voicemail” notification several times a day or more with no voicemail in my inbox. I’ve called TMobile support for this issue but the best advice I get is call Samsung after they tried resetting my network settings...

Accounts & Services

I want to reactivate my account/phone number.

I didn’t pay my phone bill for a couple of months and my number was cancelled. I’m trying to pay the $55 to reactivate it but it doesn’t work. Is there anything I can do or do I have to go to a T-Mobile store?

Accounts & Services

cant call not even 611 HELP

i cant call anyone long enough to get help i have been waiting for covid 19 test results and cant even call to find out results. have been with out phone working for almost a week cant go anywhere to get help . tried to use my laptop to cal couldnt figure that out either. someone give a crap and h...

Accounts & Services

Chatbots

Chatbots has appeared on my One Plus phone SMS at the top of texts yesterday. I want to delete it. How?

Recently active

AT&T car WiFi

How ( or ) can I change the new 2020 Grand Cherokee Limited X Jeep WiFi from AT&T to T-Mobile?

Network & Coverage

Pixel 3a call audio drops

I have a Google Pixel 3a that I bought from T-Mobile as soon as it came out. Recently I have experienced audio drops where the caller on the other line can't hear me and it now happens to 100% of the calls that last more than 10 minutes. These are not full call drops, Just a malfunction in the aud...

Article Cars with WiFi? I don't get it.

Does anyone understand what's supposed to be such a big deal about the new cars with built-in WiFi? I presume that this is a service to which you have to subscribe and pay a big monthly fee. My wife often likes to use her iPad when we travel. I just kick on my T-Mobile hotspot and let her surf. We n...

cancel serviese

can any one tell does the plan pay as you go ends by it self if not used for long time or there are other way?

Accounts & Services

can i switch my line to a different device w/out paying of my older device?

I recently inherited my grandma’s iPhone XS and I currently have the iPhone 8+ which still owes $250 on. Am I able to switch to the XS without having to pay my other phone off out of pocket? Can I just keep the phone on the account without being connected to a line which I finish making the payments...

Accounts & Services

Message log does not match phone usage

I am looking at my call log, and sometimes it shows I sent 2 text messages when I only sent one. Sometimes it shows I received 5 messages, but I only got 4. Is this normal?

Accounts & Services

My phone number in the 'About' section is settings doesnt match my phone number

The about page in settings shows my temporary number. It has been 3 months since i ported over to T Mobile, and it has not changed. It is affecting my MMS messages - since that time - my phone adds my phone number to a group message, since it doesn't recognize it as me. T mobile wants to do a hard r...

Accounts & Services

Still can't verify T-Mobile phone # with IRS.gov

Mobile # verification is the last identity step in signing up for an IRS.gov account to view your tax information. IRS.gov cannot verify my T-Mobile phone #. Based on previous threads from years ago:1) Yes, T-Mobile says short codes are turned on for my phone.2) No, I do not and have never had a pre...

Accounts & Services

Can't WFH with 0-1 bars 4G signal! 4 calls to Customer Support WORTHLESS!

Who cares about 5G? I CAN’T WFH WITH JUST 0-1 BAR 4G SIGNAL!!! I’M MISSING CALLS!!! I’ve called Customer Support 4 times since 5/22/20 … only to get BS concern with empty promises for a “cell spot” and account credit. Now -- 6+ weeks later -- nothing has changed. There’s never been any follow-up...

Network & Coverage

Cancel plan

We want to cancel our family plan, but the holder is not in America now. He lost the phone number card and forgot the pin code. Can I cancel the plan with my ID or we must cancel the plan through the account holder

Accounts & Services

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