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Accounts, Plans, Business, and Entertainment

Accounts & Services

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Network & Coverage

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T-Mobile for Business

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TV & Home Internet

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Devices

Apple, Android, SyncUP, and more!

Android

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Apple

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SyncUP and IoT

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Just for Fun

Relax, kick back, and have some fun

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Chatbots

Chatbots has appeared on my One Plus phone SMS at the top of texts yesterday. I want to delete it. How?

Digits stopped working

Accessing Digits on my second phone, iPhone 6s, says no lines available while on my T-Mobile phone it show as enabled. I’ve reset and nothing works.

Accounts & Services

patment plan

I submitted a payment plan for July the 4th and the 18th, my first payment was due today the 4th, and it usually debits it from my card. I forgot to deposit but when I did and tried to make a payment, I believe my line had already been cut. My payment arrangement says my payment is “processing”. Can...

Accounts & Services

No service for two weeks due to IMEI locked

I have no service for almost two weeks already. The IMEI got locked on its own. Im calling and texting and visiting local store daily . All agents and departments give me different answers, promising to resolve the issue within a couple of hours, blah-blah-blah... Two weeks! Twice they told me...

Accounts & Services

Unbelievable web site for a major company

I have 2 prepaid accts with this horrible company and no matter what I try or who I talk to, they don’t understand my problem. No matter how I log in, only one of my accts will come up. It never gives me the option of opening either acct. just the one. They are introducing 5G but can’t have a simpl...

Accounts & Services

Error 407

after an update yesterday I’m have this massage in my note 9 Samsung phone error 407 the firmware update could not be completed . please ty again later . over and over my phone almost new I used to be with sprint I paid off the phone and I switched to t mobile . I need help , and let you know I did...

Network & Coverage

Note10+ gone?

Hello! So I considered upgrading from the note 9 to the note10+ but there is only the note10+5g. I do not want to upgrade to the 5g, just only the standard note10+ but it is not showing up in the t-mobile store, only the 5g model is. Is there anyway to resolve this?

"Fair Coverage"

I am new to TMobile. The coverage at my home (which is now largely my office) according to your maps has “fair coverage”. It is not reliable - I drop calls, texts do not always go through and even trying to call out will often take several tries. Can I get a booster for my home? Wifi calling and t...

Network & Coverage

Cant receive notification texts

This has been happening for years. I don’t know why and how it is possible. There are some company where I can’t receive notification, automatic, or verification text from. For example, I am trying to sign up to Zelle. Their system told me they are sending me a text with confirmation #, but my phone...

Accounts & Services

2G speeds on simply prepaid unlimited

My tablet is getting .6 Mbps while tethered to my phone. That’s 2G, and I have the Simply prepaid unlimited plan so my speeds should be at least 3G. What’s going on? i also know the problem isn’t the tablet because last month I was able to tether to the same device and get 25 Mbps

Network & Coverage

Recently active

Chatbots

Chatbots has appeared on my One Plus phone SMS at the top of texts yesterday. I want to delete it. How?

Digits stopped working

Accessing Digits on my second phone, iPhone 6s, says no lines available while on my T-Mobile phone it show as enabled. I’ve reset and nothing works.

Accounts & Services

patment plan

I submitted a payment plan for July the 4th and the 18th, my first payment was due today the 4th, and it usually debits it from my card. I forgot to deposit but when I did and tried to make a payment, I believe my line had already been cut. My payment arrangement says my payment is “processing”. Can...

Accounts & Services

Linking Phone to Computer

I have a Samsung Galaxy S20+ 5g phone that I want to link to a Windows10 PC.

TV & Home Internet

Not receiving text verifications/website verification codes?

Hi all,Been having this problem for a while and I feel like I've tried everything on my end-- my phone just won't receive verification codes from a number of websites I have accounts with, and I've checked my content blocking settings (which are off) numerous times. Some texts are received, but many...

Accounts & Services

No service for two weeks due to IMEI locked

I have no service for almost two weeks already. The IMEI got locked on its own. Im calling and texting and visiting local store daily . All agents and departments give me different answers, promising to resolve the issue within a couple of hours, blah-blah-blah... Two weeks! Twice they told me...

Accounts & Services

Unbelievable web site for a major company

I have 2 prepaid accts with this horrible company and no matter what I try or who I talk to, they don’t understand my problem. No matter how I log in, only one of my accts will come up. It never gives me the option of opening either acct. just the one. They are introducing 5G but can’t have a simpl...

Accounts & Services

my coverage is nonexistent

I added a new line June 8 after being promised FAST, RELIABLE service. After two weeks of descent speed and service , om june 26th my service dropped to 0. After numerous calls and resets of my devices my service is very limited, to nonexistent on both devices. T mobile representatives now CLAIM the...

Network & Coverage

Error 407

after an update yesterday I’m have this massage in my note 9 Samsung phone error 407 the firmware update could not be completed . please ty again later . over and over my phone almost new I used to be with sprint I paid off the phone and I switched to t mobile . I need help , and let you know I did...

Network & Coverage

V60 ThinQ Dual Screen: Phone goes to mute while on speaker

My husband and I both have these phones now and it's happening with both of them. Scenario: My phone is sitting on my desk (not in my hand), on speaker and I am having a conversation. Then, the other person can't hear me (as if it was on mute)...the mute is actually not enabled but the only way f...

Accounts & Services

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