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"wifi" has greyed out on iphone

hi all, I have an iphone 8 plus. The wifi has greyed out. I tried so many different ways to fix it- no luck. I called t-mobile, the rep told me to call Apple. Would this my last option? to call Apple for help? thanks

What happened to t mobil tuesday

What happened to this weeks t Mobil Tuesday offer of Popeyes and Omaha steaks. Was not on the app. Are they sending false information?

Accounts & Services

Network Coverage

I’m new to the T-Mobile family from AT&T. The coverage at my house is excellent, however 3 minutes down the road in either direction I get very little to no service. I live in rural Northwestern NJ and was wondering how I can notify T-Mobile of the lack of coverage. It’s extremely frustrating, s...

Network & Coverage

Samsung S20 5G line, USA UNLOCKED model questions

Best Buys sells the USA S20 5G series UNLOCKED phones. These are NOT the Dual Sim International models. The USA Unlocked phone specs state Bands 71/n71 support. But neither Tmobile nor Samsung knows the answers to these questions. 1. Does the phone work on Tmo 5G (assuming tower coverage)...

activated the simp card to the wrong phone number

Hi guys, I accidentally activated the new simp card to the wrong phone number/cellphone. I called t-mobile to make the correction. The rep said it should be fixed in 24 hours. But, I haven’t seen anything yet…… what steps should I take next? thanks

Accounts & Services

missing text messages

I am keeping missing text messages. Called to T-Mobile last Friday, July 10. Was assured the issue was fixed. Still missing text messages

Network & Coverage

Batterygate - iPhone reimbursements

I have been on the jump program for years, and definitely leased an iPhone 6 and 7 from T-mobile during timeframe of the issues, the smart phone performance settlement should apply to people who paid installments as well as outright owners, what is T-mobile doing to reimburse/compensate people who l...

Next Steps to Unlock an iPhone? Frustrated!

Hello! Over the weekend, I paid off an iPhone XR I purchased from T-Mobile back on 10/19/2018. I spent a chunk of yesterday and today with support to try and get the phone unlocked, but they are unable to do so. According to the support reps I’ve spoken to, there is a different IMEI number on the...

Error 407

after an update yesterday I’m have this massage in my note 9 Samsung phone error 407 the firmware update could not be completed . please ty again later . over and over my phone almost new I used to be with sprint I paid off the phone and I switched to t mobile . I need help , and let you know I did...

Network & Coverage

s10e update

Why haven't we gotten our security updates? Still stuck on May. TMobile is behind everyone and it's the last branded phone I'm buying.

Recently active

"wifi" has greyed out on iphone

hi all, I have an iphone 8 plus. The wifi has greyed out. I tried so many different ways to fix it- no luck. I called t-mobile, the rep told me to call Apple. Would this my last option? to call Apple for help? thanks

What happened to t mobil tuesday

What happened to this weeks t Mobil Tuesday offer of Popeyes and Omaha steaks. Was not on the app. Are they sending false information?

Accounts & Services

Network Coverage

I’m new to the T-Mobile family from AT&T. The coverage at my house is excellent, however 3 minutes down the road in either direction I get very little to no service. I live in rural Northwestern NJ and was wondering how I can notify T-Mobile of the lack of coverage. It’s extremely frustrating, s...

Network & Coverage

Samsung S20 5G line, USA UNLOCKED model questions

Best Buys sells the USA S20 5G series UNLOCKED phones. These are NOT the Dual Sim International models. The USA Unlocked phone specs state Bands 71/n71 support. But neither Tmobile nor Samsung knows the answers to these questions. 1. Does the phone work on Tmo 5G (assuming tower coverage)...

activated the simp card to the wrong phone number

Hi guys, I accidentally activated the new simp card to the wrong phone number/cellphone. I called t-mobile to make the correction. The rep said it should be fixed in 24 hours. But, I haven’t seen anything yet…… what steps should I take next? thanks

Accounts & Services

Article Cellspot

Hi All,T-Mobile Cell Spot is not working.I have comcast internet with my own motorola modem and a linksys router. I tried connecting to both (one at a time) and the result is same. The Power (1st) light is a blinking green and the (2nd) internet light is a blinking orange.I called the T-mobile suppo...

Network & Coverage

missing text messages

I am keeping missing text messages. Called to T-Mobile last Friday, July 10. Was assured the issue was fixed. Still missing text messages

Network & Coverage

What do you think of the new look?

Hey all! Just wanted to jump in and see what you thought of the new look! Also let us know if anything isn't working right. Here's a couple things we know about and are working on: Badges for specific actions, like commenting a number of times, won't show until you do the action again. Points tota...

Sprint's Repurposed PCS Band 2 to T-Mobile N2

While out in Gloucester Point, VA today with the girlfriend to see some historic ruins. I noticed the 5G icon on the OnePlus 8 5G I picked up the other day. This is a fairly rural area with see very small clusters of businesses and houses. Why did this area get 5G before Hampton, Newport News, Wi...

Network & Coverage

Service Access Denied

I'm having the same issue. I am texting a simple code and its keeps giving me this message. I need it for a volunteer organization that I am working with. Is it my phone, t mobile or them? is there something in my settings I need to change? This has happened numerous times now. I have an Iphone 7. K...

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