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When I first got my Samsung S20 5G on Dec it was able to make calls and video calls. Had to do a reboot with tech support because my wife's cell didn't receive some calls we live In the city where others receive calls from me. When I got back to work my phone had no bars where it once had 4G. Whent...
We purchased two iPhone Minis during the iPhone 12 mini on us trade in program. When I printed the label to send the iPhone 8 Plus back it states credit will be $127.00, not the $730 that was promised. I am waiting on customer service to call me back. If they don’t honor the deal I will give them...
All devices and home network are good. Signal strength is 2 bars (weak, but functional). Spouse needs to set up VPN to work from home, but even IT from the office could not get VPN to work via T-Mobile Home Internet. VPN worked just fine on the same computer using cable network.
How does the battery backup option work on the High Speed Home Internet NOK 5G21 Gateway device. When the device gets unplugged or losses power, the device configures to battery operation, then the WiFi is disabled. I also tried using Ethernet. Neither connection method works. In the manual it s...
Hey y’all, Has anyone tried the new TVision streaming app while using T-Mobile’s Home Internet? It’s not letting me watch any of the local channels as there’s no option to “Play”, only “Record” I’m guessing it has to do with the location the Home Internet Gateway is giving. Do you guys know of any w...
I pay $40/month for my service. I just got a bill that’s higher. On my profile, from what I see, it should only be $40. Where do I go to see what the extra charge is/how do I get this reversed?
Hello,Bought an unlocked Google Pixel and it worked with ATT. It also worked with TMobile sim My friend inserted his Sprint sim and it was detected, but calls would not go thru. Since then, my phone shows an invalid sim error - and to ask Sprint if device can be unlocked. Since I am not a Sprint cu...
Can’t get it charge on wireless charger and my plug is not connecting good
In July of 2020 I purchased a new Motorola Moto G Power (model: XT2041-4) from a big box store. This phone is sold unlocked and capable of running on any network with any provider. I immediately activated the phone to my Sprint account. Last week when I went to switch providers I found out that Spr...
So I had a question right now about Purchasing a phone right now and upgrading to the next gen later this year.So I want to purchase an IPhone 12 Pro Max now because I've been looking to upgrading for the past 3 years, now the next gen IPhone 13 will be released this year and I would prefer it over...
To get information about the Samsung Galaxy S21 5G, check out the Samsung Galaxy S21 5G blog. This device is available for pre-order on January 14, 2021 at 8am PT, 2021 and available for purchase on January 29, 2021. Have questions? Reply below!
I just got the Nok 5G21 home wifi device and got it working but once I got onto the web interface I was disappointed by the options available. Basically, just wifi SSID settings and not much more.Any idea if there is the ability to set it up as a pass-thru?Any port forwarding options?Or is that jus...
I am ashamed to say that today I went in to the T-Mobile store 7073 in Chesapeake, Va to return a phone I purchased the day before. I was so rude to the young man because I had to pay a $40 restocking fee not realizing it was being taken out of yesterday’s purchase amount. He was so professional a...
Ever since Friday October 12, 2018, I've been able to complete the online login on t-mobile.com to access my prepaid accounts, it worked fine prior to that. On that day after I logged in I was greeted with a message saying my password was too old and it forced me to change the password which I did....
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