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Accounts & Coverage

Accounts, Plans, Business, and Entertainment

Accounts & Services

6881 topics ({n} new)
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Network & Coverage

1939 topics ({n} new)
13545 Replies ({n} new)

T-Mobile for Business

56 topics ({n} new)
201 Replies ({n} new)

TV & Home Internet

35 topics ({n} new)
85 Replies ({n} new)

Devices

Apple, Android, SyncUP, and more!

Android

3746 topics ({n} new)
28608 Replies ({n} new)

Apple

830 topics ({n} new)
4475 Replies ({n} new)

SyncUP and IoT

379 topics ({n} new)
1570 Replies ({n} new)

Other Devices

984 topics ({n} new)
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Just for Fun

Relax, kick back, and have some fun

Blog & Updates

195 topics ({n} new)
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Magenta Lounge

543 topics ({n} new)
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COVERAGE

Good Afternoon: i have no coverage whatsoever in my current location. i always get fair internet coverage but today is no coverage at all. its very disappointing.

Network & Coverage

5G stand alone update

Having both a oneplus 7t pro 5g and a oneplus 8 5g when might they receive the stand alone update? As of today neither have any updates since June.

Network & Coverage

App Selector, where did this app come from?

I'm a metro customer and I noticed this app appear out of nowhere. I don't download apps so I was wondering is this a virus or did this app come included in some kind of update? The app is called App Selector. App detail says app installed from com.tmobile.pr.adapt and app version 3.10.7.0 My phone...

Unlimited plan for 3

Recently, I added a 3rd line to my simple choice plan. For the original 2 lines I still have a limit of 2GB 4G data. The 3rd line has 6 GB. Is there a better unlimited plan for 3, for $100, all taxes and charges included? The essentials is $105, but with taxes it would be closer to $125. Maybe I sho...

Accounts & Services

4 for 25 Plan

Hello Can I combine plans? I want to go on a family plan but I want Magenta for me and the other 3 lines I want to keep as essential. Is that something we can do?

Accounts & Services

Samsung Tab S4 Android 10/security update?

Does anyone have an idea when the tab s4 will be getting either update? I haven't received a security patch since February. Another carrier just updated the tab s4 this past week. I seen tab s6 got an update about 2 months ago. Come on!!! If I have to buy another tablet it will not be through TMobil...

Spotty coverage in major metropolitan area

Hey all…Getting extremely frustrated with TMobile and their customer service. For the past 6 months, possibly longer, I have had extremely poor network coverage. When on a call, I cut out constantly and often can’t hear the person on the other end. Usually, my call is dropped. It’s been even worse s...

Network & Coverage

Text messages coming in as email addresses

Lately I have been receiving text messages from friends as email addresses. For example, a friend of mine (who I have their contact information saved in my Google account) texted me and it came up as *********@tmomail.net instead of as his name that I have him saved as in my Google contacts. This ha...

Accounts & Services

Is there a timeline for when Android 10 will be available for Tab S4 LTE?

The android 10 update has been pushed out to some tab s4 variants, but no indication of that update has been seen for the LTE variant on T Mobile, how soon can we expect the update to push out?

payment system error

“Card number is invalid. Please try again” I tried a debit card, a credit card, a visa card, a master card. Same information keeps pop up every time i tried to refill my pre-paid account. Dont tell me try different browser, because I tried.Dont tell me try different platform, because I tried both PC...

Accounts & Services

Recently active

bill

Ok so the day I purchased my phone I didn’t have my ID so I used a random persons ID now they’ve put a code on the account … I am wondering how much is the deposit if we were to do a change of responsibility????

Accounts & Services

COVERAGE

Good Afternoon: i have no coverage whatsoever in my current location. i always get fair internet coverage but today is no coverage at all. its very disappointing.

Network & Coverage

5G stand alone update

Having both a oneplus 7t pro 5g and a oneplus 8 5g when might they receive the stand alone update? As of today neither have any updates since June.

Network & Coverage

App Selector, where did this app come from?

I'm a metro customer and I noticed this app appear out of nowhere. I don't download apps so I was wondering is this a virus or did this app come included in some kind of update? The app is called App Selector. App detail says app installed from com.tmobile.pr.adapt and app version 3.10.7.0 My phone...

Unlimited plan for 3

Recently, I added a 3rd line to my simple choice plan. For the original 2 lines I still have a limit of 2GB 4G data. The 3rd line has 6 GB. Is there a better unlimited plan for 3, for $100, all taxes and charges included? The essentials is $105, but with taxes it would be closer to $125. Maybe I sho...

Accounts & Services

4 for 25 Plan

Hello Can I combine plans? I want to go on a family plan but I want Magenta for me and the other 3 lines I want to keep as essential. Is that something we can do?

Accounts & Services

Samsung Tab S4 Android 10/security update?

Does anyone have an idea when the tab s4 will be getting either update? I haven't received a security patch since February. Another carrier just updated the tab s4 this past week. I seen tab s6 got an update about 2 months ago. Come on!!! If I have to buy another tablet it will not be through TMobil...

Spotty coverage in major metropolitan area

Hey all…Getting extremely frustrated with TMobile and their customer service. For the past 6 months, possibly longer, I have had extremely poor network coverage. When on a call, I cut out constantly and often can’t hear the person on the other end. Usually, my call is dropped. It’s been even worse s...

Network & Coverage

Text messages coming in as email addresses

Lately I have been receiving text messages from friends as email addresses. For example, a friend of mine (who I have their contact information saved in my Google account) texted me and it came up as *********@tmomail.net instead of as his name that I have him saved as in my Google contacts. This ha...

Accounts & Services

Is there a timeline for when Android 10 will be available for Tab S4 LTE?

The android 10 update has been pushed out to some tab s4 variants, but no indication of that update has been seen for the LTE variant on T Mobile, how soon can we expect the update to push out?

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