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One Plus 8 android 11 update ETA?

Does anyone have any information on when T-Mobile will release the android 11 update?

Why does T-mobile care more about their new customers more than their own paying customers?

I understand that they're trying to monopolize the mobile carrier business, but seriously. My family have been customers since the early 2000s and somehow every time we try to upgrade, we see all these great deals for new customers but then when we can't to upgrade or something, they all essentially...

Accounts & Services

iPhone 12 Pro Sim Cards

Hello,How can I go about getting 2 new sim cards for my iPhone 12 Pro’s?I purchased the phones through Apple, but did not choose the option to activate the phones. I think I made a mistake there.To clarify, I am an existing customer and will be upgrading from older Android phones.Thanks

zte cymbal 2

I'm looking at a ZTE Cymbal 2 - 4G LTE (GSM UNLOCKED) 2.8” Display Flip Phone Smartphone on ebay and I'm trying to figure out if I can use it with the prepaid plan. I am a current customer of tmobile

Galaxy Note 10 Wi-Fi Calling Preferences Updated Automatically

I received the September security patch last night (N970U1UES4CTH1). When I’m at work, I have to use Wi-Fi calling to get texts or calls since I am on the ground floor where there’s no signal. I’ve never experienced any issues with this, however since this morning, I’ll randomly get a notification s...

International Facetime Audio calls to Jamaica

Are FaceTime AUDIO calls from the US to Jamaica free of any charge or tax?

Accounts & Services

tower modernization

For the past week my cell phone here at work gets no service, ive been in contact with customer service on here and twitter, with no viable solution. today i have no service. ive just been told that its due to cell tower modernization. its affecting everybody here that has tmobile or metro pcs. My...

Network & Coverage

S20 5G errors and no service after OTA update this weekend

My new S20 5G received an OTA update this weekend and now I keep getting errors saying “com.android.phone keeps stopping” and I cannot send or receive calls or texts. I called Support, they walked me through clearing cache and data of the Phone app as well as SIM Toolkit - neither worked. We final...

Site says card not valid, but it is

I’ve been trying to add to my balance for the past week. My phone service was cut because I couldn’t pay it on time, and now that I have the money it won’t let me pay it. The only thing I can think of is to call customer service, but I can’t because my phone service is off. Someone please help.

Accounts & Services

I just had the worst customer experience in my life.. who do I talk to?

Let me start by saying that I have been a customer of T-Mobile for six years and have raved about the customer service in the stores and support online. It has been great and I have referred many to the company. Today’s interactions were shockingly bad and shakes my faith in the company. I suspec...

Accounts & Services

Recently active

AT&T "Knock" Notification Sound

I just switched back to TMO from ATT. While going through all the transfer stuff I noticed that the S20 FE does not offer the "Knock Knock" notification sound that I used on my ATT S9.1. Are notification sounds carrier specific or device specific?2. Is their a way to import the knock sound while I s...

One Plus 8 android 11 update ETA?

Does anyone have any information on when T-Mobile will release the android 11 update?

Why does T-mobile care more about their new customers more than their own paying customers?

I understand that they're trying to monopolize the mobile carrier business, but seriously. My family have been customers since the early 2000s and somehow every time we try to upgrade, we see all these great deals for new customers but then when we can't to upgrade or something, they all essentially...

Accounts & Services

Is anyone seeing that T-Mobile seems incapable of unlocking iPhones?

Moving lines to another service after 2 years with hundreds of dropped calls and dead spots. Asked T-Mobile 2 unlock my Wife and Daughters iPhones. Both paid off, one was paid cash for. Both in service for more than a year. I meet all the unlock requirements. The techs keep telling me I need to...

iPhone 12 Pro Sim Cards

Hello,How can I go about getting 2 new sim cards for my iPhone 12 Pro’s?I purchased the phones through Apple, but did not choose the option to activate the phones. I think I made a mistake there.To clarify, I am an existing customer and will be upgrading from older Android phones.Thanks

zte cymbal 2

I'm looking at a ZTE Cymbal 2 - 4G LTE (GSM UNLOCKED) 2.8” Display Flip Phone Smartphone on ebay and I'm trying to figure out if I can use it with the prepaid plan. I am a current customer of tmobile

Official iPhone 12 Pre-order Thread

To get information about the iPhone 12, check out the official New Apple iPhone 12 is here! blog. This device is available for pre-order on October 16, 2020 and available for purchase on October 23, 2020. The iPhone 12 mini and iPhone Pro Max will be available for purchase on November 11, 2020. Ha...

Galaxy Note 10 Wi-Fi Calling Preferences Updated Automatically

I received the September security patch last night (N970U1UES4CTH1). When I’m at work, I have to use Wi-Fi calling to get texts or calls since I am on the ground floor where there’s no signal. I’ve never experienced any issues with this, however since this morning, I’ll randomly get a notification s...

International Facetime Audio calls to Jamaica

Are FaceTime AUDIO calls from the US to Jamaica free of any charge or tax?

Accounts & Services

Both phones switched to Eastern Time Zone

This morning, both our phones switched themselves to EDT. We’re solidly within Central Time Zone. Strange.

Network & Coverage

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