I received confirmation that I could order the Amazon Echo Show and to use the provided promotion code. I went to the link, but and pasted the promo code but Amazon says “this code has expired” I just got it! Suggestions?
I get phone messages deposited as a text message on my iphone....i'd like it to stop
I have submitted request for this promotion 3 times. Every time I was asked to track my order. I have three tracking numbers. Unfortunately, I am not sure where I should go to track the order.The instructions on line are not clear!!Please help.BestLida Farzinlida.farzin@gmail.com
I ordered a phone on 21st Sept, it got shipped and I was expecting the delivery on Sunday (i.e. 25th Sept). But later I got the message that my package got damaged. So, I had a call with T-Mobile about the situation and they told me that they will investigate it and promised me that I will get the phone by Wednesday, I had this call for 1.5 hrs. on Sunday night. Later Monday (i.e., 26th Sept) I got another message that my order will arrive today.So, I thought this was weird that the package got damaged, and they are delivering it.I called them again and asked about the situation and they told me the phone would be delivered today (i.e., Monday 26th Sept). My phone never got delivered on Monday or Tuesday. So, I called T-Mobile again and I was furious about the situation on Wednesday (i.e., 28th Sept).On this day, they told me that there is some problem with my order, and they had to raise an investigation into this issue when this investigation will be over, I will get my refund for wh
Has anyone had trouble returning their device to a store? I have been a tmobile customer for about 4-5 years and recently upgraded from the Galaxy Note 20 to the Flip 4. I was told at point of purchase through pre-order, as well as subsequent emails and texts, that I could return my old device to the store to get credit for the trade in or I could mail it in.Since I have a store less than 2 miles away, I opted to just drop it off. When I spoke to the rep, she had no idea what I was talking about, told me she couldn’t do anything with my phone (even though it was purchased through tmobile…?) and gave me a box, bubble wrap, and a shipping label and told me to mail it myself. I have a hard time understanding how multiple communications stated I had two options only for an employee to tell me that is incorrect. Has anyone else experienced this? As a result, was your device received back late and did you have to do anything to correct the billing?
I am a new customer, made the switch from AT&T a week ago, and brought my family with me. I activated 5 new lines and an Apple Watch, purchased 4 new phones. I have completely given up on logging into the mobile app.. It is 100% useless, and speaking with customer support about it leads precisely nowhere. Logging in on iPhone gives me a login boot-loop in the form of —alternating between a pretty, magenta-colored spinning wheel and “Processing”— endlessly. Nothing happens. Logging in on Android does something very similar. The only way I’m even able to check my accounts is by logging into the website, and at times, that is just as buggy and just as frustrating!I find it hard to believe that a company of this size, one that is throwing obscene amounts of money at building a new, modern cellular network, can't afford to hire a competent app development team… The company points you in the direction of the mobile app everywhere, tells you about it every time you’re on hold while on th
who’s here still has their grandfather plan and would like to have Tmobile back the easy option to purchase Intl Data Pass online rather than calling the customer service when traveling abroad? my grandfather plan is not even qualified now. I really hope that they take it back that option for all grandfather plan.
I've had 5G home internet service for about two months, after two weeks it started acting up. For about five times a day all my devices connected to the Arcadyan KVD21 gateway lose internet yet stay connected to wifi, I've tried everything! Do I need to replace my gateway? Very frustrating.
GOOD EVENINGMY T-MOBILE SIM GOT LOSTAND I WANTED TO ASK IF I CAN RETRIEVE IT OR I HAVE TO BUY A NEW ONE
Is it possible to login to a portal, that will allow me to view my text messages, using my computer?
Cannot find chat. Was changing phones. Have no landline, but have internet. Got message that SIM change is complete - but not working!
I NEED to change my phone number ASAP. Preferably tonight for sure. Can I do that myself in the app somehow?
Hi I’m a relatively new T-Mobile Money customer and a long time T-Mobile customer and would like to know if there is a way or if there are plans to all T-Mobile Money customers to link their accounts to services using the Plaid platform? I understand that T-Mobile Money is a subsidiary of BankMoblie which was a part of Customers Bank, and when I have connect my account through other services by using my ACH information it comes up Customers Bank. However, if I attempt to use Plaid I cannot log in through Customers Bank or through BankMobile to link my account which is very debilitating in how I use my money.Are there plans to make this type of connectivity functionable?
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