Devices

Apple, Android, SyncUP, and more!

2347 Discussions

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Joe8800First activity
asked in Apple

unlock the iPhone

Hello! i have bought iPhone in the USA .But, when i return in China, it is inconvenient for me to have a lock machine in China.could you help me to solve this problem. thx.

1
gramps28
Pillar
5 hours ago
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lg1999First activity
asked in Android

Samsung phone suddenly will not receive calls

So I have had this phone for about a year connected to T-Mobile without any issues until last month, where it and another phone on the line lost connection and could not use mobile data, however we fixed it at the store. But recently just randomly, my phone specifically will not receive calls, but the strange thing is that mobile data works and I can make and receive texts, and also make calls, I just can't receive the calls. When someone attempts to call, it rings but on my phone the 4G LTE icon at the top turns into a blocked icon and then returns to the normal 4G LTE icon and the call ends. We went to the store and they changed the sim but it did not work, and they just told me to upgrade my phone (I did not buy the phone at T-Mobile). So now I cannot receive any calls from anyone, and it is kind of frustrating and my phone is not that old (it's a Samsung A32 4G). At the store they put the sim card in another phone and it worked however, and they said that it's my phone. If so how c

19
syaoran
Pillar
13 hours ago
J
jkoutzFirst activity
asked in Android

T-mobile Revvl 6 5G (error04 DSA error)

Anyone know how to fix “error04 DSA error” on a Revvl 6 5G cell?My phone keeps hanging up on everyone I talk to, since Thursday night.    I rebooted my phone and Verizon modem but I keep getting the same “error04 DSA error”.  It’s not hanging up as much as it was, but still at least once per conversation.  Very frustrating 🤦‍♀️ 

0
J
19 hours ago
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MayaWern85First activity
asked in Android

we cannot receive text messages from Android phones from Switzerland

We are able to send text messages from all our iphones to Switzerland, but we cannot receive the replies. The Swiss phone numbers are not blocked, apple i messages work, no problems with Androids within the US. 

3
P
21 hours ago
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KeithFirst activity
asked in Android

Understanding DATA

I’m having diffy with Data usage as now i just paid bill but already warned about so much data use. Then background apps that may be leeching the Data w/my not being too keen on Google’s voluminous apps and then if i just shut it down, i wasn’t online at all and lost the Duo authentici...to log on or use the phone at work that in lieu of not having phone at work some day(s) i can use landline with Duo. So my long-drawn out moaning (sorry) how can i start to learn Data and Cell phone operation does anyone have idea that might share knowledge?   my phone’s a Galaxy A10e                  

5
gramps28
Pillar
22 hours ago
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MozzyFirst activity
asked in Other Devices

Online gaming

So I’m trying to play some games online on my Xbox One but when I try to enter any type of “matchmaking” for any game, it disconnects me from the server. I have gone to my Xbox settings and tested the connection and it says all services are available. However, it shows my NAT Type is set to “strict” and it also says “UPnP unavailable” which I have found out that this is preventing online game play. My question is: how do I change my NAT Type to OPEN so I can play online? Xbox help center told me that maybe perhaps my gateway needs an update but I’m unsure how to go about doing that (if that’s the case) or even where I would look to check for one. Other things have no problem, like Netflix or my phone. These things are connected and run just fine. 

6
E
23 hours ago
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ReveluserFirst activity
asked in Android

REVVL v+5G connectivity with Sync 3

Any update on this problem?Brand new REVVL V+ 5G with software security update 2/5//2022 still has same Bluetooth connection problem with Ford Sync3, 2019 Escape Non Nav.  Sync 3 updated by dealer.  Nobody has an answer to the connection problems.  Phone works fine with other cars.

0
R
23 hours ago
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GendoFirst activity
asked in Android

S21 Ultra One UI 5.1 update

Any heads-up on when this will be landing?

11
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1 day ago
f23948
f23948Rookie
asked in Android

I accidentally forgot my WiFi then I tried reconnect my wifi on my phone without success

I had all updated apps and my galaxy A53 5g phone software is updated. My internet is working. My girlfriends iphone and my laptop, I did forgot my wifi then I did reconnected my wifi with success except of my phone. I did entered my correctly password for my wifi on my phone without sucess. I did reset network settings but no avail. How do I fix it? 

0
f23948
1 day ago
214DE
214DEFirst activity
asked in Android

I don't receive text messages I send to myself since February

I receive text messages from others.Others can receive text messages I send to them.However, I don’t receive the text messages I send to myself since February.Has a recent TMobile update changed something that prevents receiving my own messages?

2
214DE
1 day ago
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dalecottrellFirst activity
asked in Apple

ipad no server

ipad says cannot find server

1
D
1 day ago
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GlmomomFirst activity
asked in Android

is this fr or a virus

 

1
gramps28
Pillar
1 day ago
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PeacekeeperguitarFirst activity
asked in Other Devices

How to setup port forwarding rules on the 5G Home Gateway?

I am trying to setup port forwarding on the 5G Home Gateway. It looks like that functions does not exist. Does anyone know? 

0
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1 day ago
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FukyourFirst activity
posted in Apple

55+ plan is for millionaires

I signed up for the 55+ account with 2phones. FREE phone? Nope.  Free watch?  Nope. Free GPS device? Nope.  Cheaper plan?  4 times what I was paying Verizon ! This plan is for millionaires. 

2
gramps28
Pillar
1 day ago
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jstyle0000First activity
asked in Device unlock

Sim locked but t mobile says fully unlocked

I bought Iphone 14 pro in September and I moved to Indonesia. So I fully paid for my phone before I came here and when I was paying for the device, t mobile expert said that it has been fully unlocked. On my setting, it still says SIM Locked and it is not working here. I called T mobile more than 10 times, they say that it’s been fully unlocked but my phone says it is still locked! I even tried to scan a new esim on the phone it says I need to contact the original carrier to unlock the phone. Every time I called all they say is the device is fully unlocked. I was even connected to Apple experts but they could not help me with anything. Apple suggested me to reset the phone, which I have tried.  Now I don’t know what to do. It’s been more than two weeks and I’m not able to use this phone that I’ve paid $1000 for.  Please help!!!

4
F
Pillar
1 day ago
saburo
saburoRookie
asked in Other Devices

5G Mobile Hotspot: location incorrect

I’ve had the 5G Hotspot box for a few months now. I have no specific issues with speed and connection. Sometimes my speeds gets pretty low but that’s only happened a handful of times. What I DO have an issue with is location services on my iPhone XR. Often, it shows me at my home address, not at work or wherever. Sometimes it resets to my exact location after a few hours; sometimes not. This doesn’t happen when I’m on the move, walking or driving, and it shows my exact location. But when I am static, any maps app shows me back at my home/billing location.Anyone else have this problem with the 5G Hotspot? Any fixes? Location corrects itself when I switch to an alternate wifi signal or cellular data, but sometimes resets itself back to my home/billing location. A T-Mo salesperson suggested replacing the battery on the phone but that didn’t solve things either. My privacy/location services settings on the phone are also where they should be.

2
saburo
1 day ago
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hlewsleyFirst activity
asked in SyncUP and IoT

Syncup Drive Range LImitations

Is there any range limitations on Syncup Drive?

0
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1 day ago
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thegainersFirst activity
asked in Android

T-Mobile identifies my phone as the wrong device.

I've got an unlocked, black, 512G S23 Ultra that T-Mobile, both by app and when I called them,  identifies as a 256G Green S23 Ultra.  However, they correctly list it on the purchase agreement.  Others have had similar problems.  Anyone get it fixed? 

1
syaoran
Pillar
2 days ago
C
cfouchtFirst activity
asked in Android

return a financed device after the 14 day period?

Does anyone know if there are any options to return a financed device only used for a few months in excellent condition to T-Mobile without having to pay it off?  I know that I can pay it off and then sell it, but was wondering if there was any other option.  I have the S23 Ultra and just bought an unlocked Pixel 7 Pro.  Just don’t like the massive size of the S23 Ultra, it’s too bulky for my taste.  I suppose I could have done an “upgrade” through T-Mo instead of buying the P7P outright unlocked, but the price I got for a new P7P was better than what was on offer. 

2
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Pillar
2 days ago
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bkemeyerFirst activity
asked in Other Devices

4G security camera

I have a reolink remote camera. T-mobile does not seem to understand my sim card is in a camera up a tree in a remote area. To get information about my minutes or information on how much I have used they want to send it to the phone the sim card is in. I keep telling them its not in a phone! I can pay my bill by adding minutes but have no idea how to log onto T-mobile to see what the usage is. Help anyone? 

2
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2 days ago
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Why324First activity
asked in Apple

T phones do not work？？？

I am from Singapore, I bought a T mobile phone on the shopping platform during the Spring Festival, the SIM card cannot be used, and the phone shows the SIM card lock inside the machine. Is this being deceived by profiteers?

2
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Pillar
2 days ago
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bert82First activity
asked in Android

Will a new phone work with old sim card?

Hello all, I am getting a brand-new Moto Edge 2022 model phone. I brought it unlocked from Amazon as it was on sale for $350 and was wondering and hoping it would work with my current phone sim card. I currently have an LG V30 phone with a T-Mobile sim card and since this phone is going on four years, I wanted to get me a new phone, but T-Mobile did not have any that I found appealing. I am hoping I could simply just take out the sim card and put it in the Moto Edge phone and that is all that I would have to do to get it to work. Thanks. 

3
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Pillar
2 days ago
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Md4First activity
asked in Android

update glitch

After t-mobile update on my android today, the screen on everything I view glitches/ refreshes constantly. I restarted the phone and tried updating apps I was using. That didn't work.

2
F
Pillar
2 days ago
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GracieAllenFirst activity
posted in Android

T-Mobile and being "SO MUCH better than when we had it last

Several years ago we had T-Mobile (probably a decade).  And traveled.  And found out it was absolutely useless anywhere in the Southwest, and most of the other places we went.  As in, in 42 days in the Southwest, T-Mobile worked SIX, Verizon worked 42.  So, T-Mobile went away.In November, we decided to try T-Mobile again because of the constantly yammered statements that it’s not FANTASTIC, and has the WIDEST coverage of anyone, and “it’ll work no matter where you are”……I’m in Florida.  When west of Tampa - it DIDN’T WORK AT ALL.  Nothing.  Couldn’t even get the mobile hotspot to connect on the Galaxy S22 most of the time, and when it did, it NEVER got close to even 1 Mbps.Figured that was a fluke, and when I got somewhere like Fort Myers, it would be BLAZING fast and that paultry 40MB of hot spot data would get used to good advantage…  Um…  NO!Here, in north Fort Myers, within a quarter mile of I-75, there’s almost NO signal, and Speedtest shows at BEST, a whopping 1.05 Mbps for downl

7
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2 days ago
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EdimosFirst activity
asked in SyncUP and IoT

How to change time on kids sync up watch

Has any found a way to change the time mode on the kids sync up watch. My daughter changed hers to 24 hour time but doesn’t know how she did it and wants it changed back. I can’t find anything on line or in the instructions on how to change it. 

2
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2 days ago
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