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Hi!!

 

I bought my One Plus from a guy who lived in the US, I'm from Portugal and I want to update it to solve the OXYGEN 12 problem that only gives me firmware problems. When trying to update it says it is blocked with T MOBILE. How can I unlock the equipment? I bought it second hand...

You need to talk to the person you bought it from. They're the only one who can solve this issue.


T-Mobile USA only SIM unlocks devices for T-Mobile USA customers whose accounts and devices meet the SIM Unlock Policy requirements.  

SIM Unlock Policy | Unlock Your Mobile Wireless Device | T-Mobile


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