Hi,
It sounds like it would be better to have it unlocked, is it?? And if so how do we get T-Mobile to permanently unlock them??
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You need to be a customer of Tmobile USA and meet the requirements in the link below.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
also if you are a TMO customer having the device locked to TMO or unlocked will make zero difference on how the phone operates..
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