How do I register for the Support Community?
Click the Login link at the top right! If you haven't already created a T-Mobile ID, simply click the button to sign up.
Can I change my username?
Make a regrettable choice? Accidentally set your username as your email address or phone number? We can help! Post a comment in this thread and a Community Manager will reach out to you to get your name changed. Please keep an eye on your inbox!
I forgot my password!
No problem, $#!+ happens! All you have to do is click Login at the top right and choose the Forgot login info? option -- just follow the instructions to reset your password from there.