I have worked with T-Mobile for 7 years and have been in the customer care department as well as the technical care department. I am now extremely excited to be a part of T-Force supporting our customers in our external communities. Outside of T-Mobile I attend college working on my bachelors in computer systems security.
Expertise
My expertise is simply everything. I'm extremely versed in product devices from feature first phones all the way up to blackberry, android and windows. I also have a depth of knowledge of billing and account maintenance as well as the inner workings of our super fast 4G network.
Current device
HTC Amaze, MyTouch 4G Slide, MyTouch 4g, LG G2X, Blackberry Torch, Note II, One S, One, Z10