I recently changed to t mobile internet with the promise of internet contract freedom, and repayment of the cost to break my previous carrier contract. I have tried codes, using the internet contract freedom site (which states I am not eligible) and spoken online, via phone and in person to T-Mobile. After 4 hours between all modalities I was told to email rcsolutions@t-mobile.com with my information. After 6 weeks I still have no response or any contact. Looking for any advice on this.
Userlevel 7
+14
Try contacting tmobile support using messenger on one of tmobile's social media platforms like Facebook or Twitter to see if they can help you they also are a higher tier of support this forum is basically a user to user forum with some tmobile moderation that don't have account access.
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