Question

Is it just me

  • 28 September 2023
  • 2 replies
  • 100 views

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Or is T-Mobile for business customer support the worst? I’ve been trying to get an issue solved for 4 months. 4 MONTHS… I’ve been on hold for over 3 hours this evening after a total of 20 calls over 4 months. This is like a full-time job at this point. I’m just ughhh… 


2 replies

Userlevel 7
Badge +14

What's the issue? This is basically a user to user forum with some T-Mobile moderation that don't have account access.

Well 23 years has my 21 years beat however I can agree the Business customer care is a complete joke.

Since 5-22 I haven't been able to login to see a bill was able get on auto pay then. Since then I have been getting the run around. After my dedicated Business care rep closed the ticket today I get to start over again.

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