Can't send or receive SMS text messages that contain "goo.gl" so any Google short code such as those used by Google Maps & Google Photos to share just won't go thru.
This problem occurs on my Google Nexus 6P and my wife's Google Pixel too.
I can text myself a test message and it sends and receives fine but when I text myself anything that has goo.gl it shows sent but is never received back.
I use T-Mobile Digits so all text messages sent and received can be seen on the Digits website... those texts that contain goo.gl are not showing up. I thought my phone was to blame so I sent text messages out directly from the Digits platform to myself, my wife and a friend containing "goo.gl" and no one received them. I thought maybe Digits was the problem (even though the Pixel is not registered with Digits) so I turned it off under the Multiple Devices section of my Profile and after 3 hours the problem hasn't been resolved.
To be fair, MMS messages that contain "goo.gl" are being sent/received just fine.
Based on my testing it seems that T Mobile is filtering SMS messages that contain "goo.gl". But why and more importantly can this filter be turned off??
I am very frustrated and if this can't be resolved I'll have to find a different carrier, maybe Google Fi.
Please help! Thanks.
Best answer by tmo_marissaView original