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Can someone provide me all of the contact information for support and complaints for T-mobile please

Hello: Could anyone provide me all the addresses, emails, and other contact methods I can use to send a complaint to t-mobile?I have the Customer Relations address for Albuquerque NM. I need more. * I have been an impeccable customer of T-Mobile for 15 continuous years. * We want to open a Seni...

FamilyWhere Is ruining my life!!

so im a 34 year old woman who has a spouse that constantly uses the FamilyWhere app to track my location. That alone is extremely annoying. But what’s worse is that it’s oftern not accurate and tells him I’m at places that I am not. I’m not a child that needs to be tracked. does anyone know of an ou...

SIgn-up offer changed?

So I talked up T-Mobile so much that my better half called and talked to them. They made such a great offer that we switched 3 lines from Verizon on the spot. A few days later when the new phone and two SIM cards arrived we called to get help porting the numbers and were told the original salesman p...

Revvl 4+ not charging.

My wife’s Revvl 4+ will not charge using any cord with the plug which came in the box with the phone.So I’m using the correct charger with various cables and get the same error every time. This ‘not charging’ started after the most recent update. It is still under warranty.“Charger is not compatible...

Waiting for YouTube TV Discount Code?

I’m a Tmobile Home Internet User. I filled out the form twice to get the YouTube TV discount as long as 8 days ago. Still no code. Any other people get a response from the signup form to get your signup link to get the $10/month discount?Calling support is always such a dead end with this company...

Touch screen not responding

I’m not certain as to what the problem is, but … the touchscreen on my mobile phone is not responding to either a stylus pen or my finger. I can’t power off or restart the phone, I can’t answer the phone if someone calls. I can’t unlock it. What do I do? What can I do?

Stop digit from ringing on 2 devices at a time

Hello I installed Digits so I can monitor my second phone when I’m away from home but I wanted to stop ringing on both devices when I’m at home , how can I make it stop ringing on the phone that I downloaded the app in? Gabe

Grandfathered Simple Choice is not $10 for added lines, wrong info TM

I recently messaged TM to inquire pricing for adding a line to my Simple Choice North America 6GB Family Match. I explained that I was grandfathered in that plan and was hoping it was still $10 for adding lines. The rep confirmed it was in fact still $10 each line for my grandfathered plan. So, I we...

EBB feedback

Deleting my valid concern and criticism isn't very nice T-Mobile. Until you fix your website and inform potential consumers about what benefits are available to them and which aren't, you are misleading your customers. People need to know if they do not have a Home Internet Plan active before Marc...

My T-mobile app for prepaid

The My T-mobile app hasn't worked for almost a month. I called 611 and they said it doesn't work with prepaid accounts. Is this true?

Customer Service abysmal, 30 day wait for PROCESSING new phone order?

I placed an order online for a phone upgrade on the 18th of this month and was initially given an estimated time to ship between 7.28.21 - 8.3.21. Checking today I see an updated time to PROCESS listed as 8.10.21 - 8.24.21. Why in the world would it take an entire month to process, and in what wor...

Employee Review

Can I leave a T-mobile employee review anywhere?

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