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Spam emails being sent to [Phone number]@TMOmail.net, despite the feature being blocked in Message Blocking settings.

Starting a new thread, as many people are having this issue and posting to the following [Solved] thread without any help: Recently, over the past few weeks, myself and many other T-Mobile users have been receiving spam SMS messages that have originated from EMAIL addresses. They seem to have been...

Shipping Label To Send Old Device Back

So, I have taken advantage of $500 off for Galaxy S20 FE with Trade-In. I have the new phone with me. However, I literally can’t find Trade-In Label or Instructions anywhere on my account. Can someone please help me out in this regard? Also, I did return an unopened OnePlus 8 back to T-Mobile and it...

autopay vs payment aggrement

i just switched from sprint to t-mobile and it was truly a painful experience on the sprint side. after 5 hours in the store and more than a week later - it looks like we are finally successfully set up. when i finally got into my t-mobile acct, i attempted to set up auto pay. when i was finished...

Forced to Change My Password...

I was unable to login to My T-Mobile just now to pay my bill, unless I changed my password... It said my password was "getting old." I went ahead and did it (just adding +1 the the number already at the end of my password). My question is: HOW OFTEN am I going to be forced to go through this st...

Trying to understand this receipt

Had an unpleasant experience with a T Mobile rep the other day. Just want to make sure he didn’t over charge me. Would someone kindly look at this receipt with me. It looks the like SIM card was free with the discount, but why did he charge me for another SIM with the starter kit? Thanks, https://im...

Galaxy S10+ to Apple 12 Pro Max upgrade

I just decided to upgrade my phone from the Galaxy S10+ to the new Apple iPhone 12 Pro Max. Will I need a new SIM card for my new Apple phone since it’s now 5G capable or will I just remove the SIM from my Galaxy and install it in my new Apple phone or will the new phone come with a new SIM card? ...

T-Mobile Tuesday and Hearst magazines

I tried to redeem the T-Mobile Tuesday gift of a free magazine subscription for Hearst magazines. Yesterday their website to do so was down. I saved the code I got from the Tuesdays app, but it now says it was redeemed and I wasn't able to get a subscription. Am I just out of luck?

Article With a grandfathered simple choice program, can I still add a line for $10?

I'm wanting to add a family member, but I can't find out if I can still add a line while I'm on the simple choice plan (it's not the prepaid one), does anyone know if I can add a third line to my existing 2-line simple choice plan? I recall a few months back where T-Mobile was offering a free add-o...

I have had billing issues with BOGO since 1st bill-no resolution since August 2019. Ready to leave TMobile

We have been customers of T-Mobile since August 2019 (5 lines and 2 more added July 2020). Prior to that my family had been loyal Sprint customer for over 25 years. When T-Mobile purchased Sprint and it was time to upgrade and due to some customer service issues we decided to check out your BOGO o...

unrecognizable numbers showing in my text message

unrecognizable numbers showing in my text message history I will have more than a few of these EX …. 03/01/2021,09:12 AM (576) 60 Incoming03/01/2021,03:10 PM (656) 86 Incoming Compared to normal history. 02/27/2021,02:22 PM (708) 925-5148 Incoming

Group Messaging not working on my Stylo3 when on a home or work network

When I’m on my home network (no recent changes), frequently I can’t send a group message. It will give an error message to resend. Once I go to 4G, I’m fine. Another layer of aggravation is that when I can send the group message, the responses come in through as a message I need to download on the i...

Dropped calls in my house

I have had a problem with calls dropping when I am at home. I live in Chicago, and my phone works fine everywhere but at home. I am talking fine, and then, the call goes dead. Sometimes it comes back, sometimes not. I thought it was my old S7 which was the problem, but I just got a new S10 and it...

voice to text

Since getting service ( and a new samsung phone ) in Dec my voice mail has not worked. I called T- MOBILE twice and went in to the store. Voice to TEXT is supposed to be free, but even when adding it as a service it did not work. The people are very nice but the service does not work. Missing im...

After Midnight (NOT Eric Clapton song)

After 12am, who can I contact when my service goes down? (I need a SOLID connection!!)

How can I block ALL text messages sent from EMAIL ADDRESSES?

I am receiving text messages from email addresses, How can I block them?

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Article With a grandfathered simple choice program, can I still add a line for $10?

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