Help! User Roles

  • 13 March 2024
  • 3 replies


Hello does anyone know how to set User Roles. There are apparently 4: Primary Account Holder, Authorized Users, Standard User and Restricted User. TMobile though is only able to set Authorized Users. How does one set the secondary number as Standard User? Standard User only allows access to their information, pay bill but NOT make changes to the account. Any help would be greatly appreciated. 


Best answer by gramps28 13 March 2024, 15:25

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Userlevel 7
Badge +14

The primary account holder needs to sign in their MyTmobile account and go to the line settings and make the changes there.


When logged in there is no option to make someone a standard user. Only authorized which gives WAY too much access.

Userlevel 7
Badge +14

Standard is the default setting except for the PAH.