Question

iphone 13 pro max - where's my phone?

  • 4 October 2021
  • 16 replies
  • 1586 views

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i pre-ordered on the 17th. we’re now sitting in october 4th. trying to figure out why when i check my order status it says “estimated to ship 9/25/-9/28” but no notification that it’s shipped. is it just sitting there…? no one seems to have a clue


16 replies

I was just about to post something but you beat me to it. This is ridiculous! I ordered 2?one was earlier in the day, the other hours later. Why was the 2nd order delivered the following Monday & I  still did not have my phone!

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Hahahaha omg…….I can’t imagine having ordered two. One is a nightmare enough!!!! 

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I just want some clarity, really. Like if it hasn’t shipped - fine, but let me see an update. The “specialists” are like “WELP, it says it’s estimated to ship...” I’m like jesus, I can read that. I got that when I placed the order……….Do you guys know anything else?! The website doesn’t even work half of the time. Like at all….won’t load….

 

and if it has shipped, where’s my tracking #/UPS # so I can track it myself and leave yall out of it. Just ridiculous.

They’re very annoying 

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well did anyone receive there phone yet 

Yes I got mine like 2 weeks ago 

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How long u waited 

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I ordered my iPhone 13 Pro Max (128 gb) today. How long will it take to get it shipped? My estimated shipping date is 11/30/21 - 12/14/21. Does my card get charged once the phone is shipped? Thanks

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yes the card is charged when it ships

Hello I ordered the my new I phone 13 pro max on Monday 11/23/2021 but have not yet received it, I was wondering if I can just go to best buy and get one from there since you guys already work with them or when can you guys ship mine? my order still says that it is being processed but would like to know if you guys can please ship it? other customers ordered it on Friday and got it on Tuesday, I am just like really T-Mobile? 

 

 

yes the card is charged when it ships

hi, do you remember if the status changed when your card was charged? mines has been charged but it doesn’t say shipped...

Hi I order an iPhone 13 but it says I would be ship fro 12/21/21-01/04/22 does anyone knows if it would ship before and if the order is in it won’t cancel if it takes to long? 

I ordered my iPhone 13 Pro Max (128 gb) today. How long will it take to get it shipped? My estimated shipping date is 11/30/21 - 12/14/21. Does my card get charged once the phone is shipped? Thanks

Any luck because our ship dates are the same lol

Hello I ordered the my new I phone 13 pro max on Monday 11/23/2021 but have not yet received it, I was wondering if I can just go to best buy and get one from there since you guys already work with them or when can you guys ship mine? my order still says that it is being processed but would like to know if you guys can please ship it? other customers ordered it on Friday and got it on Tuesday, I am just like really T-Mobile? 

 

 

Did you get any word from t mobile when yours will ship?

I ordered my iPhone 13 Pro Max (128 gb) today. How long will it take to get it shipped? My estimated shipping date is 11/30/21 - 12/14/21. Does my card get charged once the phone is shipped? Thanks

Any luck because our ship dates are the same lol

I had the same shipping dates, but now mine are pushed back to January and I ordered them on November 7th. 

It’s the third time I am ordering the same iPhone 12 Pro Max, I received an email from T-Mobile saying it’s shipped since December 7th 2021, I even got a tracking number but nothing show in the usps tracking service , I am wondering why a great company like t-mobile would do such a thing like that ? I been with them for 11 years now and I don’t think it’s a good way to show respect to their clients . 
I called the customer service many times and every time I call they say ( we will call you in 2-3 days but no luck yet . 

anyone can recommend me to do something about it please ?

 
thank you 

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