My husband got a new phone and it made us have to redo Family Mode. I ended up having to delete and re-add family members. Work fine for my phone, but now it won't let us add our child back. Any idea how to fix this?
Userlevel 7
+14
You may need to do the set up again.
https://www.t-mobile.com/support/plans-features/familymode-app#app2
Or you can try using messenger on Facebook or Twitters Tmobile account to see if they can help.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.