Trying to order a replacement phone

  • 4 June 2022
  • 1 reply


I get this message:

Sorry, something went wrong. Try again, and if you’re still having trouble please call us at 1-800-937-8997

I tried to visit a store and they were not interested in helping, I tried the above number and they seemed clueless. 

Support is now a run around. This is just lazy on your part and counter productive.

1 reply

Userlevel 7
Badge +14

I upgraded my phone from best buy last week with no problems and got the phone for $150 cheaper than upgrading through T-Mobile.