Question

Upgrade

  • 2 February 2022
  • 2 replies
  • 177 views
H
Badge

The primary account hold gave me permission to upgrade my line but it still wont let me. Is there a certain amount of time I have to wait before it goes through?

2 replies

F
Rank
Userlevel 7
Badge +16

are you trying to do it online or in store?

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~
gramps28
Rank
Userlevel 7
Badge +14

Also did the PAH change your permissions in their MyTmobile account?

If it’s changed then the Tmobile rep can see it.

Try signing in to your MyTmobile account to see what your permissions are.

Reply


New badge winners

  • Curious George
    Karen Mhas earned the badge Curious George
  • Curious George
    Yamanhas earned the badge Curious George
  • Curious George
    sgtcurranhas earned the badge Curious George
  • Curious George
    codyho147has earned the badge Curious George
  • Curious George
    Shell2001has earned the badge Curious George
Show all badges
Terms & Conditions