Tmobile support team,
Before i added International pass, i have called TMobile. I was told and assured that when i am in the Philippines, i can call and text with additional charge of $0.25 per minute; but, when i am in the Philippines, I cannot call nor text, it says “You cannot make outgoing calls nor text while call or text barring is on”.
can you help me.
+15
Have you checked your device settings to make sure roaming is turned on?
You need to contact Customer Care at 611 or by calling 1-505-998-3793. If for some reason you still can't reach anyone. Send a direct message to T-Mobile on Facebook or Twitter to have them take a look at your account and make sure there is no block on international calling for your line.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
