Netflix added without consent

  • 17 April 2024
  • 1 reply
  • 28 views
I
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Someone help me understand. 

I've never activated or added the Netflix deal to my account, I use a family members so I've never needed it. 

I go to look at my bill and it has gone up, I look and it says I have standard Netflix now. I'm asking my wife if she did it she's like.i have no idea what you are talking about. So I Google it and apparently this is a thing. 

One minute no Netflix or just regular "on us" plan and then bam extra charge. 

Again I've never used it, never even messed with it, last month no charge, this month $8.50 for something I've never used. 

1 reply

G

Hello,

The same thing happened to us.  Something told me to go in and look at my charges and I see this Netflix charge of $8.50 that I never signed up for.  I have Netflix at my home that I pay for monthly not through T-Mobile.  This is ridiculous on their part especially after being so reliable over the past years.  
They are making a killing on this, if they have done this to most of their customers.  I have been with T-Mobile for years as a loyal customer however I am now researching my options.  I hope that this was just a glitch that they are working on fixing and not going to be a practice that they are implementing.

 

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