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worst customer servie. mission impossible to get through the line to speak to someone live

  • 24 September 2023
  • 1 reply
  • 30 views

i have been traying to contact customer support since yesterday a numous times but i cannot get through.  it is either long wait and even i added to q to call back later they never called me back.  i have business accounts with 12 lines.  we should start looking for other provider.  

1 reply

F
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Userlevel 7
Badge +16

you should have a business account/rep you would deal with..

 

you can contact TMO through Facebookr/Twitter as well. this starts you with tier 2 support over the call in tier 1 support agents.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

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