I got a new T-Mobile line with e-sim.
I matched my number with my account but it keeps getting stuck on the screen in the picture. This is the link that comes up in the browser: https://prepaid.t-mobile.com/account-landing
How can I fix this?
![](https://uploads-us-west-2.insided.com/tmobile-us/attachment/c2363949-53ec-4ab0-a0cb-c9668993e742.png)
I got a new T-Mobile line with e-sim.
I matched my number with my account but it keeps getting stuck on the screen in the picture. This is the link that comes up in the browser: https://prepaid.t-mobile.com/account-landing
How can I fix this?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.