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iPhones, iPads, and Watches

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801 Discussions

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SMS doesn't work on Apple Watch

I just got an Apple Watch 3 and I had connectivity issues when I first got it (wasn’t sending/receiving ANY message or calls unless iPhone was turned on...defeats the purpose of an Apple Watch with cellular). I talked with T-Mobile tech support last night and we turned off bluetooth & wifi, rese...

autopayment date

I wanted to change my autopay date to the 3rd of each month

My Phone

My phone was shipped out by Tmobile on Monday however I still have not received the new phone via ups smh what should I do?? I have no way of contacting anyone because I have no phone.

Getting esim to new iphone

My phone is saying that transfer is not supported, I would appreciate any help in getting my esim over to my new iphone.

Article iPhone unlocked

I have a iPhone 8 Plus and it locked I requested it unlocked and I want to know if it was done how do I go about doing that

Can an unlocked VERIZON 12.9" ipad pro (3rd Gen) work on a T-Mobile network?

Hi, I am a T-mobile customer and I’m looking to buy a 3rd Gen 12.9” Ipad Pro with cellular network capabilities ...I see there are some reasonable priced “unlocked” iPad Pro versions available from various online retailers like B & H Photo, Amazon, Best Buy, etc. , but many state they are VERI...

about my phone

Hello I just got my new phone today threw mail and I have a SIM card in the new phone so I keep that sim car or what do I do with it

Voicemail

When other people call me, they can’t leave a voicemail; the call just ends. My voicemail is set up, and whenever I dial in, it just says that there are no messages in my mailbox.I have an iPhone 11 Pro.Thank you.

mobile phone

screen went completely black during a conversation.

need connect my airpods spy

Need see connections airport pro spy

bill

I have a question about my bill. I was told when I bought the phone it was 75 a month

New Iphone

I already transferred all my data to the New Iphone 7 and I know how to switch out the Sims card from my other phone. It shows no Internet when I try to connect but this only happens with Facebook all the other applications work.Do I need to go in and pay to have this line activated when I already...

Unable to Connect Purchase Through MLB App

Every year I have greatly appreciated the MLB League Pass T-Mobile has offered. However this year after downloading I am unable to use the MLB TV on any other device other than my phone. When I go and try to connect the purchase to MLB.com through the app it gives me error message indicating there a...

Wrong promo on sign-up, more credit for device?

I signed up for the wrong room on the carrier freedom with a trade-in but I am paid off the device and got $207 account credit since it was set up for an Apple problem I’ll switch is there anyway I can get more account credit since I don’t need the payoff credit

Enabled touch ID in the iphone app, now it doesn't work

When I logged into the iphone app today, I accepted the option to use touch ID. Now when I go to the app, I’m presented with “Sorry we’re not ready for you yet. We’re working on improving your app experience.” with a button “Go to my.t-mobile.com”. No other buttons or options. Rebooting the app...

speaker issue Iphone7

My husband and I both have Iphone 7’s. Mine is a month old, his two years. Within the past two weeks both have the same issue. Mid conversation, the person on the other end cannot hear us, although we hear them just fine. Have done shut downs multiple times, but that didn’t help. I have a servi...

"wifi" has greyed out on iphone

hi all, I have an iphone 8 plus. The wifi has greyed out. I tried so many different ways to fix it- no luck. I called t-mobile, the rep told me to call Apple. Would this my last option? to call Apple for help? thanks

need help

When I was trying download it only lets me download one games not 2

apple watch cellular

How much will t mobile charge me if I get the cellular? If I turn off the cellular data on the watch for a month will they still charge me? Is it possible for me to stop using data on the Apple Watch for good?

I lost my earpods with lighting connector does my iphone t-mobile warranty cover that too

I lost my earphones from iphone does my phone warranty cover it

Protection

If I have an older iPhone (8), is there any reason to keep the Protection 360? If this phone goes, I’m getting a new one anyway, right? Thoughts?

Can new iPad Pros be used as Hotspots?

Can the new iPad Pro models be used as mobile hotspots? The online shopping and customer service chat function says no, but this page says yes Smartphone Mobile Hotspot: Apple iPad Pro 10.5" Which is right? Customer service chat most unhelpfully suggested I switch to an Android device, even thou...

How long does it take to have my iPhone unlocked

Hi there, I have an T-mobile iPhone which is completely off EIP plan, I requested an unlock on Friday, the rep said she is processing the unlock and it should take 24 hrs, but now it's almost 2 days, my iPhone is still locked, how long on earth will the unlock usually take.

Unable to connect to particular website https://v1.hdfcbank.com/assets/popuppages/netbanking.htm

I’m on Magneta Plus plan and from 30th Jun20 I’m unable to access the banking site webpage https://v1.hdfcbank.com/assets/popuppages/netbanking.htm whereas, my friends on their network can connect. I’ve tried with all my three lines on same TMobile plan.

unmute

Somehow my ringer is muted on my iphone and I can’t correct it.

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