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pause account

  • 19 May 2022
  • 4 replies
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I am currently abroad and am changing SIM cards. How do I suspend my account for 3 months? Without having to cancel the sim. 

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Best answer by gramps28 19 May 2022, 15:51

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Userlevel 7
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You want to do a seasonal suspension.

Tmobe suspending account

Is there a way to pause my teenagers account when I need to?

Userlevel 7
Badge +14

You can sign into your mytmobile account and shut off data so try checking there.

Userlevel 7
Badge +16

just keep in mind that you can shut off data but they can still manually connect to wifi and get a data connection back.

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