Switching phones

  • 18 November 2023
  • 2 replies


I am in australia, and had to get a new phone because I broke my old one from water damage. How do i trasnfer lines from my old phone to this one without buying a new phone through tmobile? Tmobile always prompts me to buy a new phone when i press upgrade line but i bought my phone at apple already. Thanks


Best answer by gramps28 18 November 2023, 03:51

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is there a way to contact tmobile support without having to call them? As I’m without a phone right now, and im international not in the US, I can’t call easily

Userlevel 7
Badge +14

Take the Sim card out of the old phone and put it in the new phone, make sure the new phone is unlocked.