Unlock iphone after years of getting the unlock notification

  • 19 April 2023
  • 1 reply


How can I get a new unlock notification email? 

My elderly dad got an email to unlock his Iphone 8 in 2017 but didn’t follow the instructions because he thought just paying and meeting the requirements were enough… 


And since it’s been years, I can’t create a tmobile account because the number isn’t showing as his anymore. 


Should I just call the support phone? 


Best answer by fireguy_6364 19 April 2023, 17:36

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Userlevel 7
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call support or contact them through one of their social media platforms like Facebook or Twitter. make sure it still has a TMO sim card in it and that its connected to wifi since its no longer on an account/active line.