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I need to ask a question about my bill by the chat, where can I found the chat icon?

The icon always pops up when I sign into my account and look at phones.

You can always try the contact us link and wait a few seconds.

https://www.t-mobile.com/contact-us


I heard you could get 4 iPhones for free and unlimited plan for $25 a month. Do you offer anything like that for loyal customers?


Where did you hear that?


On the radio 106.1


I got no reason to lie to youp


On the radio 106.1

There's quite a few 106.1 radio stations. What city?


Is this the promo?

https://www.t-mobile.com/offers


I don’t know why I can’t get the same deal or even better as a loyal customer

 


Yes I want that deal if you want me to keep being your customer 


Yes I want that deal if you want me to keep being your customer 

I don't work for Tmobile and there's only a couple of mods on the board but they don't have account access. Try using messenger on one of Tmobile’s social media accounts like Facebook or Twitter to see if they can help.


I don’t use social media


You can try calling Tmobile.


Can you connect me to somebody who does work for T-Mobile 


Hello


I don't work for Tmobile. This is basically a user to user forum with some Tmobile moderation.

Maybe @HeavenM the community manager might be able to help direct you to someone who can help.


Nobody replied wow


Nobody replied wow

It's almost 11pm on the eastcoast so don't expect a reply  until the morning. You can try sending Heaven a message.


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