Over Billing

  • 26 September 2023
  • 1 reply
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T-Mobile has not been honoring the Ultimate Freedom plan that I have.  I have 4 Voice lines and they all should be included in the plan.  However T-Mobile is charging me $35-40 per 2 of the lines.  This is not on the plan and I have proof including T-Mobile screenshots that indicate that all of my Voice lines are included in the plan.  Why am I being charged?  I see a Class ACTION LAWSUIT coming.  

Also T-Mobile does not provide information regarding Legacy Discount expirations.  I was a SPRINT custom for 20+ years and evidently I have Legacy Discounts.  However when those discounts expire (unbeknownst to me) I was charged additional fees but never informed of the removed legacy discounts.

gramps28 5 months ago

Try contacting Tmobile support using messenger on one of their social media platforms like Facebook or Twitter. They also are a higher tier of support.

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Try contacting Tmobile support using messenger on one of their social media platforms like Facebook or Twitter. They also are a higher tier of support.

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