I have been using Tmobile for last 8 years. This is the first instance of Tmobile doing wrong calculation for my bill. I went from 9 lines to 8 lines but my Account Bill remained same. The line that we removed is not a free line and it stayed with us for 6 years. I spoke with customer care multiple times but they are not helping me and saying everything is right.
![](https://uploads-us-west-2.insided.com/tmobile-us/attachment/d82329f0-6de7-4643-953a-9904e9764502.png)
I have 8 lines on Tmobile one Plan so Account Bill with autopay should be 70+50+6x20= $240
Insider discount 240 x 0.2= $48
Account Bill = 240-48 = $192 for 8 lines -- This should be my plan cost but it is $216
I want to know if you think my calculation is wrong. Please let me know how can I get this sorted out.
![](https://uploads-us-west-2.insided.com/tmobile-us/attachment/4f5a16db-da4f-4206-814a-d6ae84256792.png)
8 VOICE LINES = $192.00
![](https://uploads-us-west-2.insided.com/tmobile-us/attachment/e836b278-f2dd-4f4f-aebe-2a597e4af2c2.png)
9 VOICE LINES = $192.00
![](https://uploads-us-west-2.insided.com/tmobile-us/attachment/ab1c68b6-ed18-4598-9064-1eaa308c0ef2.png)