Hi !
So, I setup a payment arrangement and then I paid the first,half before the due date and TMOBILE still charged me ?
Does the company not understand that people are living paycheck-to-paycheck. Life happens !
Having a phone is mandatory in today's world because every service demands it ?
ANYWAYS!!! I did call customer service and the rep said " it's best not to make partial payments /pay anything , if you set up a payment plan because the system will not cancel it. "
And THEY DID NOT REFUND ME EITHER FOR THE DOUBLE CHARGE. They just applied it to what I owed. Mad slick .
Then also, Even tho I put a block on TMOBILE they still somehow got around and finesse their way to double charge me.
I remember when , any payment made would cancel a payment arrangement.
