When I started on T-Mobile, I thought it was all like the rest. I stsrted with a 5g Home Intetnet, which suddenly stopped working, and I left a bad review, thinking I was getting ripped off (like 7 years with my previous carrier with the initial ST). I have to apologise for the bad review, as T-Mobile customer service fix was ed the problem and my home network has never been happier, and fast. (Early in the morning, I have achieved up to 10MB/sec)
This prompted me to switch my Straight Talk phone to 100% T-Mobile.
My experience was really good, and customer service was really friendly, responsive, and effective. (And didn't seem to just be reading from a paper)
Thank you T-Mobile.
(Pro tip: to get the most out of T-Mobile 5g home internet with your own router, make sure it is the fastest you can afford, the experience is great)