I have a TMobile Cellspot they sent me when I first got the phones/service because service was so poor. TMobile said to turn off WiFi on the phone so cellspot would connect. Supposed to have 5G services but was told to set phone to LTE only. This cell spot worked for a while but now problems have recurred.
Phone doesn’t ring and calls go straight to VM, texts fail to send frequently & only have SOS service at times. This is totally unacceptable. Spoke to tech yesterday and they said to turn off WiFi, which was on - the LTE did come back on phone when I did this BUT several of my phone apps dont work if WiFi is turned off, like my security cameras or music apps.
Has any resolved a similar problem? I’m almost ready to change carriers.