Remote Gateway Start

  • 17 August 2022
  • 1 reply


Regularly, when I wake, I find my internet service is down. My usual fix is to do a restart of the gateway. But, If we are out of town for an extended period I need a way to do a restart remotely. I am wondering what the steps would be to do a remote restart of my T-Mobile gateway so I can access my devices such as thermostat, weather station, etc.?


1 reply

Just started happening to my gateway after flawless operation for 4 months. Needed reset 2 days in a row.

Short answer, there is no way other than contacting CS. They can do it remotely, that helps but you cannot do it yourself. It should be made available through the app.