Question

bloqueio de operadora

  • 24 April 2023
  • 5 replies
  • 344 views

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foi oferecido um telefone que veio dos Estados Unidos mas sempre que aumenta o chip aparece isso,fui fazer uma pesquisa e está bloqueado pela T-mobile(US T-Mobile (Sprint/MVNO) bloqueado)Será que é possível fazer o desbloqueio?

 


5 replies

Userlevel 7
Badge +15

You need to be a T-Mobile USA customer and meet all of the SIM Unlock Policy requirements to potentially be eligible for a SIM unlock from T-Mobile.  You mention an MVNO.  T-Mobile can only SIM unlock devices SIM locked to T-Mobile.  

SIM Unlock Policy | Unlock Your Mobile Wireless Device (t-mobile.com)

como faço pra desbloquia o meu telefone, que esta bloqueado pela operadora T-mobile?

 

Userlevel 7
Badge +15

como faço pra desbloquia o meu telefone, que esta bloqueado pela operadora T-mobile?

 

Are you currently a T-Mobile USA customer?  Are you the original owner of the device and did you purchase the device directly from T-Mobile?  Does your T-Mobile account and device meet all of the SIM Unlock Policy requirements?

https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy

I am not a T-mobile customer. I bought it on American ebay and would like to use it here in Brazil
 

 

 

 

Userlevel 7
Badge +15

You do not meet the requirements for T-Mobile to SIM unlock your device.  Perhaps try a third party unlocking service online or a cell phone repair shop or kiosk where you live.

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