I bought 2 new iPhone SE (2nd gen) from Apple when the product was released. Then, I brough them to my T-mobile lines. Now, I am about to sell them so that I can start using new devices. In one of the phones, the Carrier Lock field is “SIM Locked”, which makes me very angry, because I never owed anything to T-mobile on these devices.
I talked to 3 technicians on T-mobile side, and 1 from Apple Care. The Apple technician said they don’t set Carrier Lock and they can’t clear it. The T-mobile technicians told me that they have cleared this phone in their system so that I should just live with the “SIM Locked” on my phone, because they don’t have a mechanism to clear it.
This is unfair to me in 2 ways: (1) potential buyers may shy away from my phone because it says that the phone is locked to a carrier; (2) T-mobile should have never put a lock on my phone in the first place, resulting in my tedious phone call with multiple technicians to no vail.
I wonder if someone has a clever way to clear it?
Best answer by gramps28View original