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Enter network unlock

  • 5 May 2023
  • 1 reply
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hi, im in another country and put a sim from another carrier, i got this message:

Enter network unlock code. Your phone isnt allowed to use this sim.

I call T mobile they said they dont have any NCK code. or any code and said my phone is unlocked.

I have a prepaid card with t mobile. My phone is a Samsung S22.

in settings i dont have this choice, named in support: 

  • Samsung: Settings Connections More Connection Settings > Network Unlock

i dont find either in my t mobile id:

  1. Choose Check device unlock status to see if your device is locked or unlocked.

i check with my imei in T mobile and said this;

Samsung Galaxy S22

  • We can’t confirm that this device is unblocked. Please contact the original wireless carrier for information about the device’s status.

What can i do?

Thanks in advance.

 

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Best answer by gramps28 5 May 2023, 04:01

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You can try a temporary unlock. Below is a link showing how to do it for a Samsung Fold but may work for your phone.

https://www.t-mobile.com/support/tutorials/device/samsung/galaxy-fold/topic/settings/mobile-device-unlock/1

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