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¿How can I unblock my device, because I can’t get another esim from a different company?

  • 24 June 2024
  • 4 replies
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I bought my IPhone 15plus in T-Mobile in North Dakota and I had to return to my country, I am in Peru and I can’t get a esim because the company block my device so I can’t get a esim from a diferent company in my country 

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Best answer by syaoran 24 June 2024, 13:41

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Userlevel 7
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You need to meet the requirements in the link below to be eligible for an unlock code.

https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy

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Do you know if there is an international number where I can call, I am in Peru  now

Userlevel 7
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You can try using messenger on one of Tmobile’s social media accounts like Facebook or X.

Userlevel 7
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Do you know if there is an international number where I can call, I am in Peru  now

You can call 1-505-998-3793 to reach T-Mobile from an international location. 

https://www.t-mobile.com/contact-us

However, the SIM Unlock Policy requirements still need to all be met, includingnbeing a T-Mobike customer to verify the requirements have been met, for your device to qualify to be SIM unlocked by T-Mobile.  

https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy

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