i GOT SCREWED FOR $395 ON trying to pay my phone off..!! Damit..!! Apparantly T-Mobile has no record of that..!! You will be sued in Federal court soon and blasiphized all over social media for your continued fraudulent service and terrible customer service..!! Please UNLOCK MY DEVICE NOW...or else…!!
To be elibigle for a SIM unlock. You must be a T-Mobile USA customer and meet all of the requirements of the SIM Unlock Policy. If your EIP states the device isn't eligible for a SIM unlock until.filly paid off. Then the device has to be paid off cometely regardless of what the SIM Unlock Policy states.
You also need to meet the usage requirements in the link depending on the plan.