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i asked/requested tmobile to unlock the watch, after i paid it off. they said repeatedly that it was. after i got rid of my android phone, they want me to unlock it for them from a phone i no longer have. now i don’t know what to do to unlock this device, anyone out there have any ideas? or do i just own trash?

Hey @anme11901 What is the make and model of your watch? The unlock process is slightly different depending on a few details, so I want to make sure you get the right answers. 


Try contacting tmobile support using messenger on one of tmobile's social media platforms like Facebook or Twitter to see if they can help you they also are a higher tier of support.

Since it's an Android you can pay a 3rd party company for an unlock code.


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