Any customer service email where they can help me with unlocking a device?
You need to be a T-Mobile USA customer and meet all of the SIM Unlock Policy requirements with your account and device.
SIM Unlock Policy | Unlock Your Mobile Wireless Device | T-Mobile
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.