ordering offline phones

  • 27 August 2023
  • 1 reply


When you order a phone offline…. How do you activate it? To have it turned on? Do you need to go to a T-Mobile store? Also if I’m doing it as an upgrade does it give me an option to pay the phone monthly?

1 reply

Userlevel 7
Badge +14

The sim is what's activated. If you have a current you just switch it out unless it's a 5G phone with an older sim.

As for the EIP you get the option in the check out if you qualify.